Reply from Bramble Berry
Hi Mary! I'm sorry this product wasn't your favorite. Depending on your cold process recipe, it can take up to two weeks or more to release from this mold. You may like to add 1 tsp. per pound of oils of Sodium Lactate.. It makes a harder bar of soap and helps it unmold earlier. You can also add a very thin coating of mineral oil to the mold before pouring. I'll be emailing you personally to resolve this issue!
"Thank you for your prompt response. Bramble Berry has the best customer service of any company I know of. Pass the word!" -Rene
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