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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I am a very picky customer, who lives in Alaska- so I have to be. I want to praise your shipping & business. If I have a question, you are very pleasant & eager to answer. Soapmakers, if you are using another soap company - try BB, you won't be sorry (you'd be soapy).

    J.D. in Alaska 9/6/2007

  • Got first shipment, love your high quality products and plan on letting others know how easy it is to shop on your site. You guys Rock!

    Melody 4/28/2011

  • I just received my first package from Brambleberry. Everything was intact and accounted for. But, and really this is the most important thing, the EO and FO completely and totally ROCK! Thank you so much for the quick turnaround and great products!

    A.H. 9/6/2007

  • Being a soapmaker, I get caught up in having to make the same orders all the time and I really get weary of the same ol', same ol'. Every once in awhile I make a batch "just for me" using extra special ingredients and the like. Well I have to tell you I used your Karma Blend in such a batch and I am so impressed and thrilled with the wonderful scent! Kudos! Let's see some more of these!

    K.V. in Washington 9/7/2007

  • Kudos are long overdue - have meant to do so long before now. Brambleberry has helped launch a love affair with soap and toiletry-making for me! The excellent products are surpassed only by your courteous and helpful staff. And, the website set-up is inspired! It's so helpful to pull up products and have helpful hints, ingredients listed, usage info., etc. right there with the product. And, for even more insight, "Teach Soap" is only a click away with a wealth of information, inspiration, recipies, and the delightful Soap Gallery! Also, I mustn't overlook the helpful experts at Otion who assisted me with a colorant migration problem a while back. Thank you for offering such a premier online business with quality products, amazing service, and prompt order processing. Wishing all of you the merriest of Christmases and all the best in the coming year!

    D.K., in Utah 9/6/2007

  • I just got my package. I can not believe how carefully you handled the items. Thank you! Thank you! Thank you so much! You have the best prices, best shipping rates and the best quality products.

    Senum 10/6/2011

  • I have been making shaving soap for about 3 months using locally purchased supplies. I found the Brambleberry sight and could not believe how much cheaper their prices were so I placed an order. The order arrived amazingly fast and the quality of the supplies is incredable! I can't get over the Wasabi and Wake up Rosemary blend scents!!!!! They are great for my shaving soap, thank you Brambleberry!

    Scott 9/22/2011

  • Mahalo to you too! I just got my first Bramble Berry order today and I am very happy with it. The scents are yummy, just what I expected, and you even sent a freebie. I especially appreciated the environmentally friendly packing material. I'll be ordering again, and tell my friends. Thanks and aloha.

    J.R. in Hawaii 9/9/2007

  • Thank you so much for providing samples, I love them and some of my best fragrances are now because of your samples. Thank you, Thank you!

    Kiersten 6/15/2012

  • I just have to tell you how much I appreciate Bramble Berry and everyone that helps it be all the wonderfulness that it is! I began making M&P soaps almost 3 years ago. I quickly learned of your company from a friend and have been hooked on your products ever since. My hubby and I had 3 daughters, and in Nov. 2009 we began the adoption process. I used my M&P soaps to help pad our adoption savings account. I think over 16 months I sold about $2500 worth! We adopted our sweet baby (girl #4!!) in April of this year. Two weeks later a tornado damaged our home (thankfully we were not there at the time!). The hardest thing about that time was being out of our home for 7 weeks while repairs were done. The second hardest was not being able to soap my stress away! I was so glad to be back home by June 1st, and I was especially glad when I was finally back in my kitchen creating fun and pretty soaps. Such a relaxing thing for me to do! Anyway, just wanted to express to you that Bramble Berry has greatly enhanced my soaping experience and for that I am thankful!

    Cheryl 7/14/2011