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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I just want to thank you for your speedy reply on all my questions. As a newbie on making soap and lotion I really appreciated your time and effort to help me, answer my questions and the speedy shipments. So I don't need to wait long to start my new hobby. Thank you so much. I just finished my first creation of lip balm. And it is great! Keep up the great work!

    P.R. 9/6/2007
  • I just received my order very quickly, and I want to say, boy do I smell of beautiful roses! And that's good.. because your English Rose Fragrance oil is sumptous and sensual, and strong.. which means my soap is going to smell great! Your oxide colors are fantastic, and I had no problem just using the scents and color with a "wing it" attitude.

    P.H., in New Jersey 9/6/2007
  • where to begin? super fast delivery, exemplary service, a product line which surpasses anything I've seen so far, and free samples of a sort that only ensures the continued success of any company which would define customer satisfaction. given a scale of 1-10 I rate brambleberry a 10.

    J.Y. and M.Y., Maryland 9/6/2007
  • Hi, Just wanted to tell you about the Sandalwood Vanilla FO. When I first smelled the sample I thought awesome! so I ordered it. I made a goat's milk soap and it clumped just a wee bit so I blended it some more. As it was curing the smell disappeared and I was so disappointed! So I wrote it off and left it alone. 4 weeks later I thought I'd give it a whiff and WOW!!! the scent was back and was it ever great! I cut a slice off and gave it to my husband to try in the shower and he came out stating that this was his new soap and it was just awesome. So now I can really say I love this scent. Just wanted to let you know. I'm going to be ordering more soon and this time in a BIG bottle. Thanks a lot. Have a great day.

    P.B., in Canada 9/6/2007
  • Just wanted to thank you, thank you, thank you for rushing my last order through last week! I can't tell you how much I appreciate it! Thanks again! Happy Thanksgiving!

    F.M. 9/6/2007
  • I just wanted to drop you folks a quick note to say that I absolutely LOVE my Birch Wood Soap Mold! This thing, as my niece would say, is DA BOMB! I've done two batches since I received it last Thursday, and they both came out beautifully. It was so easy to take the plastic dividers out and the bars look fantastic ... and I didn't have to do any cutting! Woohoo! Thanks again.

    S.R., in Texas 9/6/2007
  • Thanks for writing me back. By the way I just got my first BB order of fragrances and oils, and the fragrances are amazing!!! They are just like I hoped they would be. I bought a bunch of the one ounce size, but I know I will be back for much more. Thanks for the great products!! The jasmine dreams smells just like my jasmine in bloom.

    E.S. 9/6/2007
  • I just received my order and as usual everything was packaged perfectly..... I really appreciate the 2 ladies in your Otions store. I normally can only make it there on Saturdays and they are the ones that have taught me so much ..... When I go in there I learn so much that my head is spinning when I leave! That makes my trip up there really worth it. The younger gal has cleared up so many problems I was having at one time or another - she is a star employee! I appreciate your accuracy, there is always so much to learn.

    M.U. 9/6/2007
  • I just wanted to send you a quick note to thank you for the excellent service I've received from Brambleberry. I ordered supplies from 3 different suppliers on the same day. Your package came yesterday. I'm still waiting for my other packages (from the other suppliers) to arrive. Thanks so much for the fast shipping, emails (keeping me updated on shipping) and quality service.

    M.M. 9/6/2007
  • Thank you for making my day! My order came today, and once again I am so happy with the quality. You guys are doing a great job! I reccomend you all the time without hesitation.

    H.C., Boise, ID 9/6/2007
  • Just a note to say thank you for your great service and speedy reply on questions. I love the products that I have purchased from you. I have also received fast shipping on orders. Thanks again.

    J.S. 9/6/2007
  • You for some of the most awesome fragrances I have ever used. I have placed several orders and will be placing many many more.

    Cheryl 9/6/2007
  • My daughters and I made lotion bars - added extra almond oil and shea butter - poured the warm lotion into decorative glass covered containers - and the girls gave them as Christmas gifts to aunts, grandmothers, teachers etc........ Easy to do - the girls loved the process and were very proud of their results! Thanks!

    P. 9/6/2007
  • Thank you for my recent order, you all do a great job in getting things out in time and your fragrance oils are second to none. My husband likes them so much that he would like to see all of our fragrance orders come from Brambleberry. Thanks a million, keep up the good work.

    L.L. 9/6/2007
  • I am a Bramble Berry shopper to the core. I live overseas and it's hard to find places that deliver over here. Then I found brambleberry. Not only did they deliver my package at record time, the products are fantastic, you cannot find better prices. To all the folks at Bramble Berry " thanks."

    L.A. in Italy 9/6/2007
  • Yippee for adding Sea Moss to the permanent lineup! I LOVE it so much and was going to be sad to see it go. Two thumbs up!

    C.L. in OR 9/6/2007
  • ... I found many sites for soap making supplies, but your web site is clearly the best. You have many different products that were so unique. When I recieved my order I could not believe how wonderful all of it was. Your Fragrance oils are such great quality and at a good price. Your soap molds are really durable and strong. You have given me a new hobby to start on during pregnancy. And I am sure all of my baby shower guests are going to love their favors. Thank you!

    A.B. 9/6/2007
  • I can't say enough good things about the products that you offer to us, your fellow soapmakers!! Your fragrances smell like no other and your descriptions fit your scents to a tee!!! I have been using your products for almost a year now, and my customers can't get enough. I only use your fragrances and oils, and I have to tell you that they are the reason why my customers keep coming back for more!!! They can't wait to see what new scent I will try next, and if it's a big hit, then I add it to my soap line! Thank you for making such wonderful products. I am a very loyal buyer and I always look forward to receiving my next order to find out what new sample I get to try, and/or to find a hand written message on the inside flap of my box!! I love the little personal touches that you add to each and every order. Keep up the great work, it is always a pleasure doing business with such a FANTASTIC company like yours!

    D.S. 9/6/2007
  • I got my first order from you today which was for 3 fragrance oils. They are all wonderful and these are not easy to find scents and blends. I can't wait to mix them with shea butter and bath soaps. I will be back for more. Thanks, Great Job!

    G.F. 9/6/2007
  • When I got the Tropical Vacation Fragrance home I realised it smells just like Bath and Body works "true blue" Tahiti Sweetie! I didn't read if you promoted it this way but it sure smells identical! Thanks again for all the great FO's!

    J.H. 9/6/2007
  • Thank you so much for my last order... Everything was amazing... As usual... By the way, your description was right on the money... I find myself going to my craft room, through out the day, just to unscrew the lid and give it another sniff... I just LOVE it!!!!!

    L.S. 9/6/2007
  • Just wanted to thank everyone at bramble berry for being so helpful and having all the things i need to make my soap. thank you very much.

    J.M. in NY 9/6/2007
  • I own a retail soap factory and recently decided to try your line of soap fragrances. I must say I was more than pleased and suprised at how nice your fragrances are. As a businessman it is difficult to find a company hat holds to the high standards that we try so hard to maintain. Your products not only do that but actually raise our standards even higher. Thank you for the absolutely wonder scents and your dedication to excellence. Since then we have decided to use your fragrance line exclusively in our soaps. Thanks again and keep up the excellent work. Your Turkish Mocha is simply to die for!!

    J.M. 9/6/2007
  • I just received my second order from you, and I am happy as can be. I really enjoy ordering from your company! In my first order, I received a sample of your Sandalwood Vanilla, and I LOVE it! I ordered a bunch of it in my 2nd order! I can't wait until I get to place another order with you. All of your products have been really great.

    H.M. in TX 9/6/2007
  • Received my sample fragrances today. Thanks for the prompt service. You also sent a free sample of grass stain fo. I never would have thought to order this fragrance, but it too rocks. I will definitely be ording this fragrance along with stargazer lily, another free sample that was sent with a previous order. I'm not much of a floral person, but really liked this particular fo. Bottom line, sending the free samples has definitely encouraged me to add fragrances to my must have list I previously wouldn't have. Thanks for a job well done!

    J.N. in OR 9/6/2007