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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I have been using Bramble Berry Flavoring and Essential oils to scent my lotions and sugar scrubs that I make for my company for about 3 years now.

    I just wanted to thank you for providing a product that I can always count on, that maintains it's integrity, that is wonderful in my products and on the skin.

    I just wanted to take a moment to thank you, as I would be lost without my Bramble Berry oils!

    Piper 3/3/2011
  • You have some of the best items I have found, and can't wait to see what you will have next. Thanks for the coupon, I'm waiting to see what your web special will be for this month, so I can send my order. Thank you for your help and AWESOME items.

    Deb 3/1/2011
  • I just wanted to thank you for your timely attention to my order! I am always pleased with products ordered and you had almost everything I needed. With many soaper supply companies to choose from, you guys stand out to me as top-notch!

    Tracey 2/15/2011
  • I just wanted to thank you for the little samples that you include with each order. I made little M & P hearts for Valentine's Day and used one of the sample fragrances--Rain Cybilla. I love, love loved it! It's now on my list of favorite fragances and I will definitely be ordering it in the future.

    Jennifer 2/12/2011
  • I was very pleased that the order was correct and complete...(sounds simple but hard for some companies to do)...everything was as expected or better...and I got a free sample! I was also delighted with the courteous and knowledgable manner in which I was dealt with by customer service. Atta girls! A new customer, and a returning customer.

    Bonnie, Illinois 2/11/2011
  • I just wanted to say how awesome you guys are. Your staff is so kind and willing to answer questions I have. I LOVE the fast shipping (I am so not a patient person). The quality of your fragrance is amazing. Thank you again for such a KIND staff.

    Carolyn 2/8/2011
  • I am absolutely enamoured with all of your new limited edition beer scents! LOVE LOVE LOVE! Great job, guys!

    Lori 2/8/2011
  • After reading numerous glowing reviews online of your quality and service, I decided to place an order for supplies for my daughter's DIY spa birthday party. The girls had a blast making M&P lip balm, soap, sugar scrub, bath salts, and body spray. I couldn't have done it without your high quality products. Thank you for having an excellent selection, excellent products, excellent service, and excellent information to help me sound like an expert!

    Jean 2/6/2011
  • I just want to take this oppportunity to thank all of you at Bramble Berry! You are the greatest. I am fairly new to soapmaking and always have questions. Your website is totally amazing. There is always a link to find out anything I need to know. I love your tutorials, videos, swirling recipes and tips and of course, your products. I will only order from your company not only because you have excellent customer service but it is a small way to thank you for all you do for me FOR FREE!! Thank you! Chris, Oregon

    Chris 2/2/2011
  • My very first order has arrived all intact (packaging is amazing!). Bramble Berry rocks! Thank you from Canada!

    Mary 1/21/2011