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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I had to call customer service to clear up an issue. The lady was friendly and helpful. My new item is on it's way to me. What a breathe of fresh air to get courteous and professional customer service these days! Thanks Bramble Berry.

    Megan 11/7/2012
  • I just received my order via Fedex. I must say I'm really impressed with your products and services. The soap molds are gorgeous. Yours is a one-stop shop for skin care supplies! Thank you so much. I'll definitely be back!

    Rabi 11/6/2012
  • I received my first order from you guys and I couldn't be happier! Your fragrances are quality and very strong I will be ordering again soon!

    Kari 11/6/2012
  • I just wanted to share something I was thinking about today. I got my very first soap supplies from you and have since fallen in love with the craft. My soap design is actually a result of the Anne Marie’s encouraging videos and Bramble Berry’s amazing products. You inspired my original experiment in soap making and now I continue to purchase many of my supplies from you! Thank you for inspiring me to try new things and think outside the box.

    Christina 11/6/2012
  • Thank you to Bramble Berry, you are an absolute delight to work with!

    Sheila 11/6/2012
  • Thanks again for doing such an awesome job!

    Debbie 11/3/2012
  • I love your company! The service and product are exceptional.

    Colleen 11/2/2012
  • I just love your emails with all the tips and soap news! It's always a pleasure to see it in my email inbox. Thanks for all the time and effort you put into making my soap a success.

    Brenda 11/1/2012
  • Thank you so much for all the tutorials, videos, posts and the fact that you answer your emails to your customers the same day we send them! Thanks for being so helpful with any questions or comments we might have. That is why I chose Bramble Berry for my soaping andbath bomb needs! 

    Suzie 11/1/2012
  • You have the best customer service. Everytime I email you, I always receive prompt and very kind reply. I live in the Philippines but my work allow me to be in the US at least once a month. I always get my supplies from Bramble Berry because of your customer service and your quality ingredients. Keep it up!

    Rochelle 11/1/2012
  • I just received my second shipment from Bramble Berry and the invoice had a hand written "thanks!" on it!  I have never seen that.  Keep it up.  It was a nice personal touch.  I am so happy with your product, I have already placed a third order.  Love it!

    Lisa 10/31/2012
  • You have the most amazing customer service that I have ever experienced. Sometimes I feel like a bit of a stalker on Bramble Berry's Facebook page and Soap Queen because I ask so many questions, but they are always answered and are always helpful!


    Bridget 10/30/2012
  • Thank you so much to all you gals at Bramble Berry, you sure are awesome with the most fabulous customer service!

    Cathryn 10/29/2012
  • You folks have great customer service, and I very much appreciate all of you.

    Alice 10/29/2012
  • I just wanted to let you know that I was so pleased with your customer service. I had ordered various products from from I was so pleased with your product, service and the 24 hour response time to my question! I have decided to do all my business with Bramble Berry!

    Leslie 10/28/2012
  • I just wanted to let you know that I was so pleased with your customer service. I was so happy with your product, service and the 24-hour response time to my question! I have decided to do all my business with Bramble Berry!

    Leslie 10/28/2012
  • I just wanted to thank you and your staff for all the hard work and dedication you put into your business!

    Glenda 10/27/2012
  • Would just like to thank Tina for all of her help with my recent order. Although it was not a large order, I appreciate the time and effort put in on my behalf. Thank you Bramble Berry for your great customer service!

    Michele 10/27/2012
  • You have a great variety of options as far as products but also on purchase sizes which is appreciated. Kudos to Brambleberry for a job very well done.


    Anastasia 10/26/2012
  • I love your company! Your products and prices are amazing. Thank you for your wonderful free YouTube videos.

    Vincenza 10/23/2012
  • Just wanted to thank you for all that you do for small businesses! I have never regret ordering from Bramble Berry, I have learned so much with your teaching and now I have started my small business, just because of the encouragement and support you give - thank you!

    Patti 10/19/2012
  • Love you guys!!!

    Heather 10/19/2012
  • Thank you, this was the best ordering process ever!

    Melissa 10/18/2012
  • I love how your website is so user friendly! It is amazing how you have it organized by type of craft and sub-organized it to show the ingredients and supplies best suited to that particular craft. It's very super efficient with no guesswork! I have not found anythink like this anywhere else. Thank you!

    Maghan 10/18/2012
  • Again, I am amazed by the customer service at Bramble Berry. I had a problem with a duplicate order and Carla and Celestinna took care of it in a snap. Thank you again for the amazing customer service you provide.

    Caron 10/17/2012