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Customer Comments and Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

Bramble Berry Customer Comments & Testimonials...2008

Read Customer Comments from previous years....

2003

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2005

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2007

from G.L. in CA, March 26, 2008:

I have tried fragrance oils from other vendors that were less expensive, but none compare to your scents. I actually use less product. Keep up the good work.


from Kathleen W., March 20, 2008:

You've just made a customer for life. I've spent the past dozen years trying several different suppliers and I've NEVER had a supplier give me such great service.

1. Your packaging is superb.
2. Your bottles are wonderful, the glass makes a world of difference.
3. Your scents are true to form and priced right.
4. Free sample! (really, what's that? Never seen a free sample before.)
5. Very fast shipping. That's a bonus!

I'll be coming back for more. I'm a successful blogger and will be advertising for you and your products out of sheer gratitude.


from Meagan, March 11, 2008:

I just wanted to let you know that your Wasabi FO has an amazing scent throw in both the parasoy and straight paraffin candle waxes I have tested! When I get ready to place orders for my "summer" scents (herbal, green, fresh, etc.) I will certainly be adding your Wasabi to my list of Must-haves!

Your "Cold Process-Low Sweat" Melt and Pour soap base (opaque) is getting rave reviews from all of my testers. It is creamy and dreamy and lathers instantly. The most repeated comment I keep getting back from people is that it does not leave their skin with that tight, dry feeling a lot of bar soaps can cause. They are loving this soap!(And it has held my icy peppermint fragrance for 5 weeks with no discoloration!)

Keep up the good work!


from R.F., in WA, February 20, 2008:

I am so happy ith all the information available on your site! I have made such wonderful things and am now introducing my family to the joys of making our own bath products!! Keeping the traditions alive is such an important part of my family, it is great that you are aiding in that!!


from H.T., in Vermont, February 5, 2008:

I am about to gush... I have been so inspired by you and all of the amazing work that you do! I just love everything that I get from Bramble Berry and your customer service people are unbelievale! You have such a fantastic company! It's sooo inspiring (there's that word again!)

BTW, I have a group of girlfriends here in Vermont who are addicted (really!) to your Wasabi FO. I call it Spicy Wasabi and I use it in foaming hand wash and shower butter as well as M&P and body lotion. I swear, they call me saying that they "need some more right away!" It's so great (and also slightly creepy~) I love it, too!!


from Pami, February 1, 2008:

I have recently experimented with fragrance oils from other companies, and I have been LESS than satisfied (forget impressed)! I have NEVER been dissatisfied with any product I have purchased from you! Thank you sooooooo much!

I would also like to let you know that I recently purchased your Vanilla Select FO and your Island Coconut FO to fulfill a custom order for body butter. You sent me a sample of your Tahitian Vanilla FO along with it. I incorporated a small amount of the Tahitian Vanilla in with my formulation. My client LOVED it. She said that the scent I formulated was even better than the one she used to purchase from a BIG company!

I will gladly repeat.....your products totally rock and more than live up to expectations! I am extremely happy that you are one of the first companies I found for supplies! I know a lot of people who would be very unhappy with me right now if I had not stumbled across your site!


from D.C., January 15, 2008:

This message is for Adrienne...who is by far, the best as far as customer service and taking care of her customers! About a week ago there was a small snafu with some packaging(it was not brambleberry's fault, by the way). I became alarmed, and Adrienne called me up and made it right...she was so calm, and so understanding, and sent out a replacement package right away, and has kept in constant contact to make sure everything turned out okay.

I couldn't be more happy with Adrienne and Brambleberry. Thank you so much!


from Evie, January 4, 2008:

First I have to tell you that you have absolutely the finest essential oils and fragrance oils I've had the pleasure to work with.

I made a simple shower malt using your patchouli as a fixative, vit. e, rosemary oeloresin, silk and true vanilla. I age my own beans and use your vanilla as part of the extract for added scent , used it in a reconstitued goats milk paste and it was a grand slam. The same with your Nag Champa. I then made a matching body oil using either coconut oil or jojoba and perfume is completely unnecessary. I am stopped by people who want to know what I'm wearing. They cannot smell it like on would a perfume as the body heats up the scent and softly releases it. I just sold 100.00 worth. I can use less of your scents which means my shower malt keeps it thickness. I think a malt glass container with a pump for the straw would be a great container. What I make I use myself and my family to include inlaws, one who sells a different soap uses mine exclusively and I believe it to be the fact that your scents make the soap, the perfume, and the body oil.





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