From D.K., in Utah, 12/23/05:
Kudos are long overdue - have meant to do so long before now. Brambleberry has helped launch a love affair with soap and toiletry-making for me! The excellent products are surpassed only by your courteous and helpful staff. And, the website set-up is inspired! It's so helpful to pull up products and have helpful hints, ingredients listed, usage info., etc. right there with the product. And, for even more insight, "Teach Soap" is only a click away with a wealth of information, inspiration, recipies, and the delightful Soap Gallery! Also, I mustn't overlook the helpful experts at Otion who assisted me with a colorant migration problem a while back. Thank you for offering such a premier online business with quality products, amazing service, and prompt order processing. Wishing all of you the merriest of Christmases and all the best in the coming year!
From P.D., in New Jersey, 12/21/05:
I've heard you praised very heartily in our soapmakers group on Yahoo... And, you live up to it! I really do love your scents... I'm glad I searched around and took everyone's advice..because they smell awesome.. got a whole bunch from you today.. and the violet smells soo old fashioned! Love it.
From P.R., 12/12/05:
I just want to thank you for your speedy reply on all my questions. As a newbie on making soap and lotion I really appreciated your time and effort to help me, answer my questions and the speedy shipments. So I don't need to wait long to start my new hobby. Thank you so much. I just finished my first creation of lip balm. And it is great! Keep up the great work!
From P.H., in New Jersey, 11/29/05:
I just received my order very quickly, and I want to say, boy do I smell of beautiful roses! And that's good.. because your English Rose Fragrance oil is sumptous and sensual, and strong.. which means my soap is going to smell great! Your oxide colors are fantastic, and I had no problem just using the scents and color with a "wing it" attitude.
From J.Y. and M.Y., Maryland, 11/29/05:
where to begin? super fast delivery, exemplary service, a product line which surpasses anything I've seen so far, and free samples of a sort that only ensures the continued success of any company which would define customer satisfaction. given a scale of 1-10 I rate brambleberry a 10.
From P.B., in Canada, 11/22/05:
Hi, Just wanted to tell you about the Sandalwood Vanilla FO. When I first smelled the sample I thought awesome! so I ordered it. I made a goat's milk soap and it clumped just a wee bit so I blended it some more. As it was curing the smell disappeared and I was so disappointed! So I wrote it off and left it alone. 4 weeks later I thought I'd give it a whiff and WOW!!! the scent was back and was it ever great! I cut a slice off and gave it to my husband to try in the shower and he came out stating that this was his new soap and it was just awesome. So now I can really say I love this scent. Just wanted to let you know. I'm going to be ordering more soon and this time in a BIG bottle. Thanks a lot. Have a great day.
From F.M., 11/21/05:
Just wanted to thank you, thank you, thank you for rushing my last order through last week! I can't tell you how much I appreciate it! Thanks again! Happy Thanksgiving!
From S.R., in Texas, 11/13/05:
I just wanted to drop you folks a quick note to say that I absolutely LOVE my Birch Wood Soap Mold! This thing, as my niece would say, is DA BOMB! I've done two batches since I received it last Thursday, and they both came out beautifully. It was so easy to take the plastic dividers out and the bars look fantastic ... and I didn't have to do any cutting! Woohoo! Thanks again.
From E.S., 10/28/05:
Thanks for writing me back. By the way I just got my first BB order of fragrances and oils, and the fragrances are amazing!!! They are just like I hoped they would be. I bought a bunch of the one ounce size, but I know I will be back for much more. Thanks for the great products!! The jasmine dreams smells just like my jasmine in bloom.
From M.U., 10/27/05:
I just received my order and as usual everything was packaged perfectly..... I really appreciate the 2 ladies in your Otions store. I normally can only make it there on Saturdays and they are the ones that have taught me so much ..... When I go in there I learn so much that my head is spinning when I leave! That makes my trip up there really worth it. The younger gal has cleared up so many problems I was having at one time or another - she is a star employee! I appreciate your accuracy, there is always so much to learn.
From M.M., 10/27/05:
I just wanted to send you a quick note to thank you for the excellent service I've received from Brambleberry. I ordered supplies from 3 different suppliers on the same day. Your package came yesterday. I'm still waiting for my other packages (from the other suppliers) to arrive. Thanks so much for the fast shipping, emails (keeping me updated on shipping) and quality service.
From H.C., Boise, ID, 10/26/05:
Thank you for making my day! My order came today, and once again I am so happy with the quality. You guys are doing a great job! I reccomend you all the time without hesitation.
From J.S., 10/23/05:
Just a note to say thank you for your great service and speedy reply on questions. I love the products that I have purchased from you. I have also received fast shipping on orders. Thanks again.
From Cheryl, 10/22/05:
You for some of the most awesome fragrances I have ever used. I have placed several orders and will be placing many many more.
From P., 10/18/05:
My daughters and I made lotion bars - added extra almond oil and shea butter - poured the warm lotion into decorative glass covered containers - and the girls gave them as Christmas gifts to aunts, grandmothers, teachers etc........ Easy to do - the girls loved the process and were very proud of their results! Thanks!
From L.L., 10/7/05:
Thank you for my recent order, you all do a great job in getting things out in time and your fragrance oils are second to none. My husband likes them so much that he would like to see all of our fragrance orders come from Brambleberry. Thanks a million, keep up the good work.
From L.A. in Italy, 9/12/05:
I am a Bramble Berry shopper to the core. I live overseas and it's hard to find places that deliver over here. Then I found brambleberry. Not only did they deliver my package at record time, the products are fantastic, you cannot find better prices. To all the folks at Bramble Berry " thanks."
From C.L. in OR, 9/12/05:
Yippee for adding Sea Moss to the permanent lineup! I LOVE it so much and was going to be sad to see it go. Two thumbs up!
From A.B. 9/12/05:
... I found many sites for soap making supplies, but your web site is clearly the best. You have many different products that were so unique. When I recieved my order I could not believe how wonderful all of it was. Your Fragrance oils are such great quality and at a good price. Your soap molds are really durable and strong. You have given me a new hobby to start on during pregnancy. And I am sure all of my baby shower guests are going to love their favors. Thank you!
From D.S. 9/12/05:
I can't say enough good things about the products that you offer to us, your fellow soapmakers!! Your fragrances smell like no other and your descriptions fit your scents to a tee!!! I have been using your products for almost a year now, and my customers can't get enough. I only use your fragrances and oils, and I have to tell you that they are the reason why my customers keep coming back for more!!! They can't wait to see what new scent I will try next, and if it's a big hit, then I add it to my soap line! Thank you for making such wonderful products. I am a very loyal buyer and I always look forward to receiving my next order to find out what new sample I get to try, and/or to find a hand written message on the inside flap of my box!! I love the little personal touches that you add to each and every order. Keep up the great work, it is always a pleasure doing business with such a FANTASTIC company like yours!
From G.F. 9/9/05:
I got my first order from you today which was for 3 fragrance oils. They are all wonderful and these are not easy to find scents and blends. I can't wait to mix them with shea butter and bath soaps. I will be back for more. Thanks, Great Job!
From J.H. 9/8/05:
When I got the Tropical Vacation Fragrance home I realised it smells just like Bath and Body works "true blue" Tahiti Sweetie! I didn't read if you promoted it this way but it sure smells identical! Thanks again for all the great FO's!
From L.S. 9/2/05:
Thank you so much for my last order... Everything was amazing... As usual... By the way, your description was right on the money... I find myself going to my craft room, through out the day, just to unscrew the lid and give it another sniff... I just LOVE it!!!!!
From J.M. in NY 8/16/05:
Just wanted to thank everyone at bramble berry for being so helpful and having all the things i need to make my soap. thank you very much.
From J.M. 8/16/05:
I own a retail soap factory and recently decided to try your line of soap fragrances. I must say I was more than pleased and suprised at how nice your fragrances are. As a businessman it is difficult to find a company hat holds to the high standards that we try so hard to maintain. Your products not only do that but actually raise our standards even higher. Thank you for the absolutely wonder scents and your dedication to excellence. Since then we have decided to use your fragrance line exclusively in our soaps. Thanks again and keep up the excellent work. Your Turkish Mocha is simply to die for!!
From H.M. in TX 8/5/05:
I just received my second order from you, and I am happy as can be. I really enjoy ordering from your company! In my first order, I received a sample of your Sandalwood Vanilla, and I LOVE it! I ordered a bunch of it in my 2nd order! I can't wait until I get to place another order with you. All of your products have been really great.
From H.M. 8/5/05:
I just received my second order from you, and I am happy as can be. I really enjoy ordering from your company! In my first order, I received a sample of your Sandalwood Vanilla, and I LOVE it! I ordered a bunch of it in my 2nd order! I can't wait until I get to place another order with you. All of your products have been really great.
From J.N. in OR 8/3/05:
Received my sample fragrances today. Thanks for the prompt service. You also sent a free sample of grass stain fo. I never would have thought to order this fragrance, but it too rocks. I will definitely be ording this fragrance along with stargazer lily, another free sample that was sent with a previous order. I'm not much of a floral person, but really liked this particular fo. Bottom line, sending the free samples has definitely encouraged me to add fragrances to my must have list I previously wouldn't have. Thanks for a job well done!
From J.B. in CO 8/1/05:
I have been ordering from you for quite awhile now and must say that I love your products and how quickly I receive my order. I am co-founder of a small company, Baby Breaux, and recently received some larger orders. I didn't have enough ingredients to fulfill the orders and found it quick and easy to order what I need from you. So, thank you!!
From N.R. in OH 7/30/05:
I just wanted to thank you for all the great info. You folks are truly the most helpful site around. Plus your products are best too. Thank you again and have a nice weekend!
From T.C., in Switzerland 7/28/05:
In my last order you included a fragrance sample for Feliz Navidad. Wow, do you ever have an idea what you put in gear with that! The smell is very similar to a speciality cookie our town is famous for. I actually think I have to place an emergency order with you so I can make another batch of those soaps! Thanks for your great products, the inspiration you give me and - of course - awesome customer service!
From B.A. in Canada, 7/24/05:
Thank you so much for all your help yesterday. I'm really glad I came down as I probably would never have ordered the Turkish Mocha. Being able to smell the fragrances really helps. Your store www.otionsoap.com was the highlight of my day...
From L.A., 7/22/05:
I would just like to say thank you once again. Your website has everything that I am looking for from lip colors to the containers. Thanks for making it so easy for me to get started.
From M.W. in MD, 7/17/05:
I ordered some of the milky way molds to make soaps for over 100 guests at my son's wedding. I hadn't had much success in the past with molds, and I was pretty concerned. Also this was the first order I had ever placed with you, so I wasn't sure how soon I'd get the order fulfilled, especially since I'm on the east coast. I got the molds very quickly. I wanted to let you know I made over 200 bars of soap in the past week, and the molds worked like a dream. The soaps are gorgeous, and I'm sure all of the guests will be happy with their gifts. Thank you very much for the great service and products you offer.
From S.T. in NY, 7/12/05:
I just had to tell you guys about my success with your soap products. I was hooked on your company after I received my first order and I opened the box to see "Thanks Shumara" written on the flap. It felt like I had someone out there rooting for my success...
From L.A. in Puerto Rico 7/8/05:
THANK YOU VERY MUCH!!!!! for a great service and for a fast delivery. The lost Labcolor order arrived today and everything is fine. Thank's to Nicole for a special kindness and for helping me with this lost shipment. A happy customer.
From P.B. in Canada 7/3/05:
I just wanted to let you know a few things. My beveler that I ordered is great. I made a batch of soap with cocoa powder and it turned orangy brown on the edges. The beveler sliced all the yucky parts off and saved my batch. The bars look great now....Thanks alot for everything. You guys do give great service even to us 'foreigners'. Too bad there isn't a Bramble Berry in Canada.
From C. in AZ, 7/1/05:
... Just wanted to let you know that you're doing a good job in satisfying us soap makers. I feel I can consider myself one now. (Smile) I also want to thank you for the free sample of "Feliz Navidad" fragrant oil. I've used it already and it smells really great!! I have just ordered a few more soap molds from you and looking forward to using them...
From K.B. in MN, 7/1/05:
Got my order last week and was more than pleased. The products were fantastic, but I appreciated the extra care in packaging-the "thanks" for my order and the sample scent which did not find until yesterday when I was going to empty the packing beans! Yum! The contrast between your company and another one I received an order from were like night and day. I will look forward to ordering from Bramble Berry again.
From M.A., in WA 6/23/05: (Otion is Bramble Berry's retail store in Bellingham, WA)
I purchased your 5 gal melter at Otion several months ago and just wanted to tell you THANKS!!! It works wonderful for lotions. It makes my life so much easier. The quality of this unit is exceptional and worth every penny. I am sure it will be melting lotion for years. I was in Otion yesterday and LOVE all the new changes to the store. Glenn and Jennifer are so GREAT. They are so accomadating and helpful. Glenn even takes all my products out to my van for me -- WOW how helpful is that when you have a 5 year old in tow! Thanks for having a great product line and an excellent and knowledgable staff.
From C.L. in OR, 6/6/05:
I LOVE LOVE LOVE the Sea Moss!!! Please add it to your permanent lineup, please please please! It is very similar to Philosophy's Message in a Bottle, a scent I've been seeking for ages. Thanks!!
From V.C. in WA, 6/5/05:
I recently have become "addicted" to bath bombs, so decided to try making them myself. I ran across your site by accident and decided to order some products from you. I am so pleased to have found you!! My order arrived quickly and the free sample was wonderful. Thank you SO much for great service and great products. Now that I've mastered bath bombs, I'm tempted to start making my own soap, lotions, and lip balm!
From T.L. in OR, 6/4/05:
I just wanted to thank you for the excellent service and quality of the products you send me. You folks are awesome! I am always excited to see what kind of samples you're going to send! Thank you so much for being Brambleberry!
From Fran, in Australia, 5/29/05 -- regarding our Teach Soap website:
I was so pleased to find your website. All the imformation that it contains makes me feel more than confident in exploring this area of creativity I've always been interested in exploring. Your website layout and design was so inviting and made me feel right at home. I'm amazed at all the information you have! I had no idea there was so much at hand. I remember as a child, my mother had these small bath bombs or cubes, though I didn't know that is what they were called, on her dresser and I'd seek to get one just to see it disolve in the water. Now I can have them anytime.
From S.W., in MA 5/27/05:
I wanted to tell you how happy I am with my Duck Molds. They made the perfect children's soap, and the Pearberry the perfect scent. I work with CP soap, the molds were beautiful but not too detailed so that I would worry about air bubbles (no tapping). Made them yesterday and woke up to beautiful pearberry ducks. Everybody wants them. Well -- off to make more.
From D.C., in CA 5/25/05:
Thanks for my order that I received today! I appreciate the sample of Lavender FO and the coupon! My order was on time and the tracking email I got for the package was very helpful. I look forward to making my next batch of soap from your products!
From Nicky, in IL 5/25/05:
thanx for the cool ideas!! i'll use them! trust me!! i'm putting this web site on my favorites!! thanx again!
From Wrenne, in AZ 5/18/05:
I recently ordered a sample of the Sea Moss fragrance and I'm emailing to say, PLEASE, PLEASE, PLEASE!!!try to add this to your permanent line. It is hands down, the best ocean-type scent I've ever tried, and I've tried just about all of them. You've outdone yourself recently with the Fresh Mango and the Tahitian Vanilla, too. Keep up the good work.
From Paula, in NV 5/18/05:
I just started ordering from you and had to tell you what a great company you have. The quality of your products is superb! The service is impeccable! The times I have spoken on the phone with your company I was always impressed by the professional and courteous attitude displayed. THANK YOU, THANK YOU, THANK YOU!!! BRAMBLE BERRY is just what crafters of many venues needed! Thanks again ~ P.S. ~ The notes in the shipping boxes and the free samples are such a welcome touch!
From U.K., 5/15/05:
Thank you so much for your fast delivery. I was so suprised to find the sample of the sandalwood vanilla scent that you gave me. I must say that I absolutely *love* it and will be using it in everything I can. You can bet I'll be ordering more of it when I run out! (plus trying some of your other scents when I get a chance.) I am awe struck at the size of the chamile extract that I ordered! For starters around here I can't find it. Secondly, I was expecting a smaller bottle. If I bought a bottle that size of any oil or extract here I'd be looking at a six dollar ticket price minimum for a bottle half the size. I'v known about your site for a couple of years and had the itch for just as long to order but somehow couldn't bring myself to do so until a friend of mine praised you guys *highly*. Just let me say that you have won yourselves another loyal customer in me. There is very little that I need that you don't have. I will be placing more orders as soon as I can. Thank you very much!
From C.H. 5/13/05:
My husband and I just bought some of the basic 12 colors so we could try them. I made a soap batch of 37 ounces of oils and lye water and used 2 ounces of fuschia color (I went with a mid range of your usage guide).
WOW!!! The color is the three "B's"--bolt, brilliant and beautiful. I cannot wait for the soap to dry. I have also tried the colors in my lotions and creams. I still do not believe I only had to use 3 drops of diluted color for per 8 ounce batch. The colors were soft and relaxing. Needless to say I AM HOOKED!!! I can't wait to see what else I can come up with next. Love the product!!! Thanks so much for making these not only fun to use, but VERY economical.
From C.S. in PA, 4/8/05:
I just wanted to send a note of thanks for making such a wonderful lotion kit. I have been intimidated by the thought of making lotion and decided to give it a whirl. The instructions were very easy to follow and, once I stopped running around the house in joy, I was able to convert the recipe into a larger batch. I can't wait to try other ingredients in this recipes. Now all you need to do is make a shower gel kit...
From A.A in IN, 4/4/05:
I am pleasantly surprised at the quality of the products that I ordered. I am new to the soaping business (like many of your other customers). I found that the m&p soaps to be very easy to work with and are great fun to make small samples. I used your suggestion of using an ice tray. I found that the plastic ones work the best. The business is taking off and I owe it to you and your crews that process your orders. Before I get to rambling too much I do want to say that your FO's are out standing and the EO's are the finest I have tried. Thank you again for the fine quality of your products.
From S.W. in MA, 4/4/05:
Oh I just thought I'd take a moment and tell you how pleased I am with my new thermometer. I now can make more then one batch of soap at a time with being concerned with washing out my other ones, and it's much bigger. Hard to lose in the draws. Never needs cleaning (well not yet anywhere) and much cleaner to use. I'm just thrilled, best investment yet.
From L.M. in FL 4/3/05:
Thank you so much! I must tell you that I've also received a response from Norman stating [how my order] will be processed so, this leads me to say what I've been thinking ever since I discovered your company and website. I am so impressed with how everything is handled; you are one of the best that I've dealt with and I love your products. The quality of your products is excellent and I am always treated so courteously and professionally. Thank you so much for all you do. I very much appreciate it.
From W.L. in CA, 3/29/05:
I want to thank everyone at Bramble Berry for running such a fantastic business. I've recently had an awful experience with one of our suppliers, and I was reminded that not everyone runs a classy operation. You guys are so fast to ship my orders, update me if there's a problem and answer any questions I have politely and thoroughly, without treating me like a moron. You have a customer for life in me.
From C.B. in Canada, 3/25/05:
I have been planning a business venture for quite some time involving natural beauty products. Homemade products have been a hobby (and money saver!) for me for years. I have searched far and wide to find a supplier that would be able to meet all of my needs when I am ready to make that next step, and Bramble Berry has been the only supplier I have been able to find which will meet all of my needs. Not only do you have a dizzying selection of every thing needed, but you provide descriptions which ease the whole shop-by-order less of a headache. I will be bringing a fair chunk of my initial investment to Bramble Berry when the time comes, but how I wish there was a Canadian version!
From S.M., 3/21/05:
The Grass Stain scent made a HUGE hit and will now be part of my permanent stock as will Morroccan Fig. Thanks so much for your insight & innovation! Now, if I could just get my labels to look as great as yours!
From R.M., 3/20/05:
I am so satisfied with your products! I just started soap making and your web site make it easy to learn. I recieved my first order a month back and have already had to reorder twice since. I won't buy my soap bases anywhere else. I felt very special with a hand written note inside the box! What a wonderful surprise!
From R.N., 3/16/05:
I forgot to tell you how much I love your stuff. I took a lotion making class and have made lots of lotion, lip balm and lotion bar. I love it all. My skin is doing the best it has since I was a teenager. Thank you for being here in Bham so I can get anything I want whenever I want. I want to take all of your classes and am watching for more classes.
From S.V., 3/12/05:
First I must tell you how great I think your products are!!! I found you after taking a soap making class and seeing your mold used, I figured how easy. So I had to order one, then to get a sample with the order that was great. I love your EO/FO, think they are the best. Have recommended you to all my friends...
From K.S., 3/11/05:
First of all - I received my package today from you. I am so thrilled and pleased with my order I can't even explain! You have a long time customer with me! ..... THANK YOU!!!
From B.V., 3/10/05:
Hello I just placed my first order with you and received it yesterday and just wanted to tell you I was very pleased with every thing ,and hope to do business with you for a long time thanks again.
From L.J., 3/8/05:
I have just recieved my order. The lavender smells wonderful and I am anxious to use it. Also, thank you so much for the pound of foaming bath butter and the sample bottle of fragrance oil.
From L.O., 2/24/05:
I wanted to tell you how much I appreciate the fact that you break your products down on a per ounce basis. I certainly makes my inventory easier to calculate. You are the only one of my vendors that do it.
From J., 2/23/05:
Hello. I just have to say that I think your site is wonderful. I dabbled in soap making years ago, dropping it to the weigh side after Christmas, but my husband has gotten me interested once again. I would love, one of these days, to make and sell my own. Thank you and again, your site is truly helpful.
From M.S., 2/20/05:
I just want to thank you for shipping my order so promptly. I received it on Friday. You folks at Brambleberry are awesome!!!! Thank you, Thank you, Thank you!!!!!!
From L.B. in Oregon 2/16/05:
Thank you for such great service! I realize that I live in Oregon, so we are close, but to get "next day" service without paying extra for it is outstanding. Add to that the quality of your products, and I can't say enough good things about Bramble Berry.
From C.H. in Connecticut 2/16/05:
Wanted to let you know about Valentine's Day sales. Used Tuberose Moss in my heart-shaped soaps w/matching soap dishes and they sold out! Everyone went wild over the scent.
The younger buying audience loved the Chocolate Coconut edible perfume and one older customer who bought it for herself (and hubby), jokingly asked for the small roll-on bottle in a bag (she didn't want others to "know" what she was buying/doing). We advertised the edible perfume as "great for neck nibbling" and it got a lot of attention.
Took a recipe & used your Tea Tree Oil and most excellent once-distilled Peppermint Oil and produced a great dog shampoo & bath bar -- everyone loved the scent and it lathers up beautifully - so even dogs got in the action this Valentine's. Looking forward to continuing to be a "sold" customer of yours!
From S.R. in Kuwait 2/11/05:
I have just ordered some stuff from your site to ship to Kuwait through Aramex (USA). I have got the package... and it was amazing! Thank you for truly great products.... cant wait for the next time to purchase from you.
From C.G. 2/10/05:
I recieved my first order today I just wanted to thank you for the fast and excellent shipment. That is wonderful. I also love the oil sample too. Thank you.
From K.H. in Oregon 2/8/05:
We had our store soft opening with your Arabian Spice scent in our CP soap (we called it Warm Chai) being the star flavor! Our first 20# batch is going to go fast, thought I better order more fragrance. I have also made a lucsious lotion with it too....smells good enough to eat!
From B.R. 2/4/05:
I just want to say "Thank You" for such great service! This was the first time I ordered from you all and I will again!!I love the free sample- Ginger Orange scent! It's nice to see some suppliers will do free samples for their customers. It does help with the sales! I got my order in great shape and love the merchandise! I will be getting back with you to oder more of the brown soap boxes! Thanks again!!
From K.M. in Missouri 2/3/05:
I just received my first order from you and just had to comment on how impressed I was with your company. The order came earlier than expected and shipping was less than you originally quoted! What a deal! The personal thank you hand written on the corner of the box was charming and unexpected in todays world of thankless customer service. Everything arrived in perfect condition and if that wasn't enough, I found a free sample of fragrance oil as well! You can be sure that I will be ordering from you again and I will definitely recommend you to fellow soap crafters in my area!
From D.L. 2/3/05:
Just wanted to let you know that my order arrived exactly when it said it would...and I am very happy with it. The butterflies are the exact ones I have been looking for. Also, thank you for the FO sample....can't wait to try it!
From W.H. in Indiana , 2/3/05:
I just had to write and thank you for the amazing customer service you provided on my last order. Everything arrived promptly (do ya'll live there or something? You shipped so fast!) and the free sample was the icing on the cake. I loved the chocolate scent and I'll probably order it. Your products were exactly as promised and your prices were great. Thanks again for everything. You'll be hearing from me again!
From K.H. in Maine, 2/3/05:
Thank you so much for such quick service. Everything arrived here relatively secured. Anne-Marie's thank you notes made things so pleasent. I like knowing I'm dealing with real people and not just computer print outs...very encouraging. Just thought I'd drop a line and thank you profusely for my quick service.
Thank you so much.
From Y.T. in OR, 1/31/05:
We need this [new order] asap if possible!!! Thank you SO much for your support! Our products are going to be featured on "Good Day Live" national tv morning show.... We couldn't have done it with out your lovely fragrances! Thanks! Terry Hatcher from Desperate Housewives sent us a thank you card... too...loves our products.... Thanks TO YOU guy's up there supplies wonderful stuff so people like us can continue to make our wonderful stuff!
From S.W. in MA, 1/28/05:
I remember Anne-Marie when she was just a small soapmaker like the rest of us. At one point we were going to start a soapmaking group and Anne-Marie suggested we all should move to Washington because it had such wonderfully cold winters (huh??)
Then she opened Bramble Berry. Her business thrived, not only because of product quality but the best cutomer service around. Never a problem with Bramble Berry.
I can't wait until the infared thermometers are back in stock. Her scales are the best around and for the best price as well. I have the one that will weigh up to 33 lbs (I think). It's a relief not to have to work with a 5 lb. scale for large batches.
From E.R. 1/28/05:
I received the package yesterday and I'm very happy with the products like always. Thank you very much for the great attention that I received from you, I appreciate it a lot.
From J.M. 1/27/05:
I just wanted to say that you guys are the best! I needed soaping supplies ASAP due to a late invite to a charity craft show. I had two weeks to whip up 100 bars of chocolate soap. I immediately placed my order and it arrived 2 days later, just as promised. I couldn't have done it without you.
Thanks so much!
From B.C. 1/27/05:
I'm a first time buyer and just want to say that I love the products I purchased. The soap is great and love the molds. You were kind enough to call me about not having a portion of my order, then called me back to tell me you found one. Thank you so much. Can't wait to buy from you again!
From R.G. 1/26/05:
I like ordering from your site as you provide quick, efficient service, and if I have a question, you provide, indepth I might add, the answer until I understand it. Your fragrance oils are the best and truest to a fragrance that I have found.
Will you start providing Designer Type Perfume Fragrances please, please, please??? I have ordered from another site with the poorest service I have ever encountered. I know there is a sizable market for these Designer Types as they are plentiful on various sites, but they are so expensive and have not found one where we can produce our own perfume, colognes except the site that can't be trusted to follow through with backorders or refunds.
From K.V. in Washington 1/25/05:
Being a soapmaker, I get caught up in having to make the same orders all the time and I really get weary of the same ol', same ol'. Every once in awhile I make a batch "just for me" using extra special ingredients and the like. Well I have to tell you I used your Karma Blend in such a batch and I am so impressed and thrilled with the wonderful scent! Kudos! Let's see some more of these!
From L.M. 1/25/05:
I couldn't believe it when the FedEx guy showed up today with my order already! Thank you so much. Everything arrived in great shape, and I love the sample fragrances you include with my orders. I'm new to soap making, and your company is helping to make it lots of fun! :) It's so neat to open the box and have a personal thank you inside - what a nice touch! Thanks again for the great service from a very appreciative customer!
From J.S. in California 1/24/05:
Your "Karma" E.O. Blend is OUT OF THIS WORLD and I intend to introduce it into my product line. It's subtle earthy and elightening blend is perfect for my bath products (esp. fizzies and salts) and lotions and is loved by my friends both men and women alike. Smells just like the LUSH scent! Great job on this one Bramble Berry!!
From E.B. 1/23/05:
Wow! I have just started my own soap making business and I'm using your fragrances from Brambleberry because I have found them to be the absolute best. I love your tip page on Keeping Organized because at the moment, I am living and working in a very small trailer with my husband and daughter and I am always looking for new ways to keep my stuff organized! Thanks!
From Paula, 1/23/05:
This is one of the most enjoyable and fun sites I have found in a long time. I am always looking for fun new things to do with the little ones. With plenty of supervision I think we'll have hours and hours of fun making some of the projects and what a wealth of hands on for them. Thanks so much.
From T.M. 1/22/05:
... I am a beginner at soapmaking and have ordered scents from two other companies. Yours BY FAR, are the most superior smelling and I am VERY picky. There was only one I didn't care for which is highly unusual as there are usually several. As for that one, it was my own fault. It was the pineapple cilantro and the write up clearly stated that the cilantro was subtle but as I LOVE the smell of cilantro I was hoping it would be stronger but of course, that's my mistake. Also, the soap molds are absolutely gorgeous and I can hardly wait to start. Thank you for the sample as well.
From C.W. 1/22/05:
I just want to say "You guys are awesome." The professionalism was outstanding and you were very quick to fix my shipping problem. Thank you so much. There was one problem with my order: my fragrance oil was slightly open and spilled a bit in the box. But most of it stayed in the bottle. Thanks so much. I'll ordering from you again soon!
From K.H. 1/15/05:
Thank you for my last order, free sample, and the exceptional personal service! Thanks again and wonderful doing business with you!
From B.N. in Texas, 1/14/05:
I just wanted to that I received my order again today and was very pleased so I wanted to let you know this. I have been ordering fragrances from companies over the past few years, (some of these places demand $100.00 minimum order) only to be disappointed in the scent throw in candles or in the bath products. All of these places state that their oils are uncut and high quality with good scent throws. I have been so disappointed and have not been able to complete many projects because of this. But today I was so happy to get my order and smell the difference that a true high quality fragrance oil smells like. I just love the smell of the vanilla, watermelon, karma, drakkar noir type and green tea. The drakkar noir alone smells just like the type we buy at department stores. The green tea is what I have been looking for. And the watermelon is truly juicy and mouthwatering. I will definitely order larger sizes in the future. It is hard to find honest to goodness true fragrances as well as great customer service. Thank you also for the free samples.
From T.L. 1/12/05:
I am a member of the Soap Dish Forum and won a surprise box of CP goodies from their raffle a while back. I wanted to say I am so excited about all the products I received. I've used the castor oil and the bunny mold so far. I also have the Rosehip Jasmine fo out ready to soap. I passed around the fo's to some of the adults at my son's birthday party and they loved them so I can't wait to try them all.
From J.K. 1/07/05:
I have been very pleased with the products I have ordered so far. I look forward to doing much more business with Bramble Berry in the future.
From C.S. in Texas, 1/07/05:
Hello Lovely Ladies and Gentleman (if any) at Bramble Berry. I received my order in perfect condition today, yeah! I was pleasantly surprised to find a sample of Rise and Shine in my box. It smells so yummy, I just had to thank you so much for sending it. I hope each and everyone of you had a wonderful holiday and I pray for continued and expanded success for you in this coming year.
From K.P. 1/05/05:
I am looking to thank Anne Marie Faiola (SP?) I got my order of like cold process M&P--Can I really wrap in paper when done adding my goodies? Also are you known as "AMFM" and if so can I have the email adress with the tips that I came across before?I love the GENEROUS sized Chamo&Bergamot sample!!I made use of it w/ a rebatch base-we'll see if the soap sets up, but the GOO smells AWESOME!!
From C.H. in Australia, 1/03/05:
T H A N K Y O U! What a great website. It is about time that the internet has something as wonderful as your site and thanks for sharing. Regards, One very happy Aussie.
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