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Customer Comments and Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

Bramble Berry Customer Comments & Testimonials...2006

from D.J., December 20, 2006:

Your beeswax lotion is the only lotion that has helped my really, really dry elbows. I am so very pleased with the results. My skin is exceptionally rough and dry on these areas and nothing I'd used had worked up until your beeswax lotion. Many thanks for a superb product. Incidently, your Ancient Sedona is a beautiful fragrance, along with your Frankincense and Ginger. I'm in love all over again. Have a beautiful day and wishing everyone a wonderful holiday season!


from J.W., December 12, 2006:

Just wanted to say thank you for your fast and friendly customer service and reasonable prices. Keep up the good work!


from R.L., December 12, 2006:

I received my order today. This is my first order and I am very pleased with the expedient delivery and the products I've purchased. There is a Thank You on the box and on the invoice. But I want to thank you for offering such a great selection including the sampler products! I look forward to ordering from Bramble Berry again.


from anonymous, December 11, 2006:

"I am having a great soap selling season using your fragrances! I can't keep your Bay Rum, Plumeria, Oatmeal, Milk and Honey, and Lavender (to name a few!) in stock! They fly out the door! People have been ordering 10 bars of each one! They love 'em! I have re-named your Feliz Navidad to Apple Pie. I did a soap that looks like an Apple Pie (white vanilla slices for the "apples") in the carmelly brown of the Feliz Navidad with a darker top layer with your copper mica in glycerin swirled on top. That is a hit too! Thanks for providing great fragrances!"


from D.S., December 8, 2006:

Just wanted to say that the Nag Champa Oil and the Neroli Oil are SUPERB! Those 2 are in my top 5 scents now.


from L.K., December 8, 2006:

Just wanted to thank you for your prompt attention to my problem and it's solution. It is rare these days to find anyone that understands the concept of *customer service*. I hope that your holidays, whatever they may be, are everything you wish for and that 2007 is the best year ever for you and your family.


from L.C., December 6, 2006:

Thank you so much for my order, which arrived intact. you are very prompt and i like the thank you on the inside of the box. can't wait to use the colors that i just received, thank you again for this wonderful site. the best i've found so far. also from my own home state. I do miss washington.


from C.M., December 5, 2006:

Thank you! Though I have to use a few different distributors to meet all my needs, Bramble Berry continuously wins my "Favorite Distributor" award with it's kind employees, their willingness to help and the unbeatable fast service. One other company in particular charges a $2.50 handling fee, plus shipping, plus 2 levels of rush fees if you want them to get it shipped out the same or next day! It's awful. I've never had to pay extra fees at Bramble Berry and my orders are always shipped out by the next business day. So thank you very much!


from M.I., December 5, 2006:

Each year that I am able to continue to grow my little business it is due in part to Bramble Berry, your customer service, wonderful information and great products. Thank you and Blessings to you ...your friend in San Diego.


from L.K., December 5, 2006:

I just received my first order, and I'm very impressed with the speed of delivery, careful packaging, unique products and the nice surprise of a free sample of fragrance oil. Thank you so much -- I will definitely be ordering again. Your attention to the little details (like writing "thank you" on the inside of the box) are appreciated :) Glad to have found a great local business to order from.


from L.B. in CA, November 30, 2006:

I recieved my package two days ago, made the soap yesterday, and am extremely pleased! Once again your company has sent me quality products in record time. Thanks and Happy Holidays.


from Lacey, November 30, 2006:

I wanted to tell how extremely pleased I am with your business. Everything from the quality of your products to the best customer service I have ever received. Thanks for providing flawless business!! I am now forever a customer!!


from R.W., November 26, 2006:

I just had to tell you how much fun I'm having with the water soluable paper I got from you! Now you suggest writting on it or using an ink jet printer to print, but I'm using a laser printer and it works great! I've made 6 soaps so far using it and it's just the coolest thing! Don't ever get rid of this product! It's fabulous!


from L.H. in PA, November 22, 2006:

I would like to personally thank you ,for I have received my Package just now...Everything is very pleasant to us and thank you so much for the free sample "Lilly of the Valley" it smells amazing and for the 10$ off offer next time ordering...With wishing you the best and with our highest Greetings.


from C.T. in TX, November 22, 2006:

Thank you so much for your help! I am so pleased with the customer service I have been getting from Bramble Berry. I appreciate your help very very much.


from Steph, November 17, 2006:

I just recieved my package and I have to tell you I was pleasantly surprised to have recieved everything so quickly. I also love the fall fragrances. I will continue to shop with Bramble Berry for all my soap making supplies. Thank you so much!


from K.W. in WA, November 16, 2006:

I tried your fragrance oil(s) for the first time and am blown away by the quality! Keep up the good work!!!


from S.M., November 16, 2006:

Just wanted to tell you how much I appreciate your getting my order out so quickly. I was in a real bind with a last minute order and you saved the day. Thank you for great customer service.


from H.S., November 10, 2006:

Just wanted to know that I really like how you have the E-mail with tracking # that takes right to my info with Fedex. I really hate when I have to order from another company. Ordering from you is so much easier!


from N.M., November 9, 2006:

Thank you Bramble Berry for you lightening fast delivery. I placed my first order on November 7th, and recieved my package at 8:30 am on the 9th. I am so impressed with the quality of your rebatch base and your fragrance oils!


from J.P. in Georgia, November 8, 2006:

We are just starting out in our soaping venture and you all have become my primary provider. We just received the sampling of your m/p bases...I wanted to see how I liked them compared to the Stephenson goat milk base. I'm itching to get to it!! The Christmas scent sampler we ordered has some scents that our kids would love to drink from the bottle! Yum! I just wish I lived closer so I could visit Otion. Georgia is just too far away!


from L.L., November 6, 2006:

I'm soooooo in LOVE with the Pineapple Cilranto FO. It is my all time favorite and I ordered 1 oz plus got it as a free scent to! LOL~~ I soooooo recommend this to everyone! Thanks to you for all the scents as I am and will remain a buyer here. I told a candle maker friend of mine about you today at a craft fair and they WILL be checking you out! Great noses everyone!


from Tracey, November 3, 2006:

Received my book order today and was delighted with the books. I am new to soapmaking and I just love the ease and information provided by your site.


from M.S. in WA, October 26, 2006:

I just had to take a moment and let you know how pleased I am with your service and products. You continue to amaze me at how fast I get my orders. And your fragrances are wonderful! I have recommended you to a couple of people who are looking for fragrances.


from E.F., October 25, 2006:

Thanks so much {for the order change}! Do pass this along .. your company truly has the best customer service I've ever encountered. From kind, friendly handling of billing snafu's such as this ... to the other night when I called at 9pm, my time, to add something to an order, the person I spoke with was so friendly and helpful and not only got my item added but was able to help with a backorder as well. Thanks so much!


from A.K. in Zaire, October 25, 2006:

Thank you for absolutely stunning products!


from L.S., October 15, 2006:

I've ordered several times and had a problem with one of my orders. It was taken care of immediately and cheerfully. I love your FO's and every product I've gotten has been top notch. I will continue to make Brambleberry my main source for my soapmaking ingredients.


from J.L., October 15, 2006:

I LOVE your products....they make soap making and other products so easy to make, and you even sell the packaging. I made my first batch of soap and lip balm from kits two weeks ago and shared them with friends. I have had so many compliments on both products, that I ordered your 25 lb block of soap base and two large containers of lip balm, in addition to flavors, colors and scents. I am eager to get enough product ready for the pre-Christmas craft shows in my area.


from Christina, October 14, 2006:

I just wanted you to know I think your site is the best out there and also to say thanks! Keep up the great work!


from Caroline, October 12, 2006:

Just wanted to say I love your site! I do a lot of shopping online and it's so rare to find a site that totally exceeds expectations. My orders (I placed a second after being so pleased with the first), arrived at lightning speed with everything packaged carefully and all products are exactly as advertised. For someone who is absolutely *clueless* as far as soap and lotion making, I'm having great fun experimenting with the different recipes and oils and (don't panic I'm sticking with melt and pour for soap).


from L.M., October 4, 2006:

Thank you so much for your timely service. I'm so impressed with the quality of the items I got and how beautifully they're packaged. AND thank you so much for the free sample of sarsaparilla. I never would have thought of purchasing it and now I must have more. It is absolutely stunnng.


from K.L., October 3, 2006:

I just got my order and was VERY pleased with the Applejack Peel sample. It is a fragrance I wouldn't normally order based on it's description, but it is simply AMAZING!!! I LOVE it and will be ordering some very soon! Keep up the AWESOME work!!!


from E.R., September 26, 2006:

After trying others companies fragrances I have decided, that I am only using Bramble Berry scents for my products, no one else compares. All the others are too weak, and do not throw in my candles, and your bath and body fragrances are just wonderful, I wish you had a store closer, I be there once a week!


from K.D., September 25, 2006:

OH MY GOD!! I just tried your YUZU for the first time, it is great!!!! I made it white with yellow and orange from calendula powder. My new favourite scent!!


from D., September 19, 2006:

Karma! I am so in love with this fragrance and its possibilities. I have been playing with a blend of your Karma, Orange Ginger, and Amber. Winter is coming, and I'll try making a butter with my vanilla-bean infused oil, along with some Karma and a few drops of vanilla essential oil. Thanks, again, for your wonderful customer service!


from F., September 16, 2006:

I am really knocked out by the quality of your products and your customer service. Even the free sample of Fresh Baked Bread fragrance oil was superb. I have smelled quite a few others but yours is definitely the best. I am very impressed with the way you assess what you carry, rather than have scents which range from A grade to F grade and the customer has to sort them out. Yours have all been A grade, and that's unusual. Makes me much more inclined to go ahead and order from you without worrying if I will receive something "off" or "not even close". You really helped me with customer service, too. I forgot to order an important item and e-mailed you as soon as I could. You e-mailed me right back, assuring me that you would include what I wanted in the order. When I got the order, it was just as I needed. Thanks. It's that kind of quality and customer service that makes a loyal fan base.


from J., September 5, 2006:

I JUST WANTED TO THANK YOU AND YOUR COMPANY FOR THE PROMPT ANSWERS TO MY QUESTIONS. I AM SO PLEASED WITH YOUR COMPANY AND THE FACT THAT YOU ANSWER MY QUESTIONS SO FAST IS AMAZING I WILL DEFINITELY CONTINUE TO ORDER FROM YOU.


from J.K., August 30, 2006:

You just gained all of the business I used to do with another company. The person I dealt with at Brambleberry when I had a problem was courteous, responsive, and did not insult my intelligence. And what is more, she followed up on her promise to track the missing package, so I placed a slightly bigger replacement order..... I hope you keep having the great service you offer now. Many thanks.


from J.M., in ID, August 29, 2006:

THANK YOU! I just recieved my soap molds and they are just beautiful! I also was surprised by the sample of essential oil! I will gladly do business with your company again and again!


from C.N., in CO, August 29, 2006:

I just received my order! Thanks so much for your fast and efficient service. I will definitely be ordering again.


from D.J., in TX, August 27, 2006:

The Karma blend is fantastic, and I am going to be totally selfish and keep this one for myself! Thank you so much for your FAST shipping and great customer service.


from P.B., in IL, August 23, 2006:

Hi Everyone at BB-Thank you, Thank you, Thank you, I received my first order from you and I could not believe my eyes when I popped the dragonflies out of their molds. The detail was incredible, even the background. I don't think I'll ever purchase molds from anywhere else.


from J.R., in Caracas, Venezuela, August 22, 2006:

After reading about Anne-Marie and your water soluble paper, I ordered it and was very pleased with your web site on how easy it was for me to order, everything was clear, quick and I now have my water soluble paper. I was pleasantly surprised with your gift of a yellow oxide mica that you sent me with my order. Thank-you very much, just that little detail made me a regular customer besides your excellent products.


from M.P., August 18, 2006:

I am a soy candle maker, and recently tried some of your candle fragrances because so many soapmakers have complimented your products. The free sample I received, however, was your cosmetic-grade FO, Energy. I tried it and I can definitely give it a THUMBS UP for use in soy wax.


from K.D., August 17, 2006:

You sent me a tester of the Heather and Hyacinth. But I LOVE it! I never would have tried it going by the description, because I don't like unisex much. I really don't think of it as unisex at all, even though my husband likes it, too. It reminds me of walking around the houses at the beach when I was a girl. Very lovely; gonna order some very soon.


from S.B. in Canada, August 11, 2006:

Thank-you Anne-Marie! You saved my show! My package has arrived on time and in perfect condition and I will be able to make enough soap to go to my show tomorrow and sell away! I must especially praise the raspberry plum flavor oil I bought, it smelt so good I wanted to drink the whole bottle! Thanks again. I am truly greatful. Without your kindness and patience I would have lost out on tomorrows sales, and I have a good feeling about tomorrow.


from T.B., August 9, 2006:

Thank you for your fast turnaround on my orders. We have had such good comments on the soap produced from the 3D molds, that as money permits, we are moving all of our production to use them. Keep up the good work!


from S. in MA, August 3, 2006:

I have to say that I have rarely come across such excellent customer service. I really appreciate it. I am recommending you to all my fellow soapers.


from J.M. in NJ, August 3, 2006:

I don't even know where to begin to commend Bramble Berry on the comprehensive and high quality of supplies that are offered. I started my own little cottage industry called "House Of Glass Artisan Soaps"which is growing in leaps, and I have used your products, mainly EO's and my customers rave about each new scent I try. Two of our favorites which have quite the following are Moroccan Fig and Bonsai. I make M&P soaps and now I am using you shampoo which doubles as bath gel...its truly awsome, and does exactly as you say, moisturizes and holds a frangrance for a very long time. We are hooked. Thanks you for packaging supplies also its so nice to be able to get everything you need on one site and with great service and such high quality.


from T.C. in Arkansas, August 2, 2006:

Thanks again for being upfront and for the excellent, quality items and service you provide. I'm a new customer to you-and a far away one at that-but, rest assured you've won my trust and I will be a repeat customer. Trust and quality items are few and far between in some states.


from S.C. in MA August 2, 2006:

I got a sample of Rise and Shine fragrance oil in my last package and it smells exactly like Hawaiian punch! I LOVE it.


from H.L. in CT, August 1, 2006:

I recently ordered products from you for the first time. Prices were great. I was very pleased with the products. I will definitly be ordering from you again. I would recommend you to other hobby soapmakers. Thank You!!


from L.G., August 1, 2006:

Kudo's to you Bramble Berry! I am placing my 3rd order with you within 2 months. I love your web site and your shipping time is far-superior than many other online vendors. I am new to soap making and have not yet tried the CP method. I originally set out to produce massage oils for my Son who just became a licensed Massage Therapist however, with all of your blended fragran oils, I had to try my hand at M&P soap. I love it. Thank you for the sample of Sleeping Angels, my Grandson really likes it so I have made several bars for him.


from M.H. in TX, July 28, 2006:

Thank you for your presentation at the TXSA Convention. Visiting with you was inspiring. I appreciate you giving us the show samples and your sharing of information. I love the company values and wish you success in the future.


from S.W. in PA, July 27, 2006:

I just wanted to drop you a quick note and let you know that I really appreciate the level of customer service that you folks have shown for this order. I have never had a shipment arrive in such horrible condition before (because of sloppy handling on the shipper's part), and I really thought it would be a really pain to get this resolved. To my surprise, the broken and mangled shipment was quickly and cheerfully replaced in spite of the fact that most of the order was missing (which I presume was because it broke during shipment).....it makes life a lot easier when you know a supplier is going to do the right thing. So, thanks again for your attention to this order. It has solidified Bramble Berry among my list of suppliers.


from D.J. in TX, July 27, 2006:

Hi, I wanted to tell you how much I'm enjoying doing business with your company! Your fragrance oils are really very nice. I used the sample of Bergamot/Chamomile you sent and made a whipped shea butter that was absolutely out of this world! Everyone at work just LOVED the fragrance! Thank you for your customer care!


from T.L.C., July 24, 2006:

Just a quick note to tell you how fabulous the flexible molds are! I have used them for theme parties for both soap and CHOCOLATE and I absolutely love them. Keep up the good eye for durable, versatile molds.


from R.S. in KY, July 22, 2006:

I have purchased thousands of dollars worth of fragrances, etc. from about 7 different companies over the past 3+ years. There is no other places which matches the quality and friendlness as Brambleberry does. And, they merged with Cybilla Fragrances several months ago, my other favorite. What you get when you purchase these fragrances are fragrances that have been tested in Cold Process soap. So, unless the recipe itself has faults, you know your soap will not seize up on you when you add the fragrance.


from D.F. in RI, July 17, 2006:

Turkish Mocha is worth it's weight in gold! Oh it's heavenly. My kitchen smells like starbucks! I love your shop and I recommend your products all of the time. As a matter of fact, I get such remarkable compliments on my soaps that I even tell my customers now, go to brambleberry and pick out what you want me to make next! You are awesome and have a great "nose" for scents. Oh, and that vetyver you recommended as a sample? Mwah! Perfect! I love it! It's next on my list! Thanks again!


from J.D. in Alaska, July 14, 2006:

I am a very picky customer, who lives in Alaska- so I have to be. I want to praise your shipping & business. If I have a question, you are very pleasant & eager to answer. Soapmakers, if you are using another soap company - try BB, you won't be sorry (you'd be soapy).


from L.R., July 12, 2006:

I just recieved my order today. I could not be more pleased with it, everything is very well packaged and arrived in perfect condition. This is the first order I place with your company, but it will definitely not be my last. Thank you very much for the generous sample you included with my order. Once again, thank you.


from T.C. in TX, July 10, 2006:

I would like to extend my thanks to your company for openinig a door that has been so fullfilling to a stay at home Mommy. I kid you not no pun intended I was becoming a Mommy On The Verge! until I met A lady who has become a wonderful friend at the local Farmers Market And Intoduced me to your website after teaching me how to make simple basic soap recipes, I'm hooked All of my orders will be from your company.


from M.W. in CA, July 7, 2006:

I ordered many different Mango scents to compare them...then I got your Fresh Mango, and WOW!!! It floored me. I knew this was the one immediately. It does take more fragrance to scent my products, but the results are soooo worth it! It does well in CP soap, sugar scrubs, lotions, you name it! Yum!! Thanks for another great product.


from J.K., June 30, 2006:

.. I have been enormously pleased with everything about your company. Always a personal touch, your testing of products and recommendations, your quick filling of orders, and the willingness to speak to me whenever I have a question, I consider you and your company a valuable resource.


from K.Z., June 30, 2006:

I just want to let you know that I love your prodcuts and your great turn-around time. That is all-keep up the good work! peace.


from J.R. in MN, June 26, 2006:

I would like to express my thanks to Anne-Marie and the staff at Bramble Berry/Otion. Twice now they have answered general business questions that were unrelated to their products. To me this shows a strong sense of wanting to help people and professionalism. Your team and company will be on the top of my vendor list!! Thank you again for your support and rapid responses to my questions.


from K.D., Victoria, B.C. Canada, June 20, 2006:

I received a sample of your Lilac with an order recently, loved it so much, smells so life like!! It is now one of my best sellers. I also recently purchase your Cybilla Ginger Pear and it is my BEST seller!! Thank you for your great scents, looking forward to trying more!!!


from J.R., June 20, 2006:

I would like to express my thanks to Anne-Marie and the staff at Bramble Berry/Otion. Twice now they have answered general business questions that were unrelated to their products. To me this shows a strong sense of wanting to help people and professionalism. Your team and company will be on the top of my vendor list!! Thank you again for your support and rapid responses to my questions.


from Michelle, June 12, 2006:

I just wanted to say that I love coming to your website. Its very informative and explains everything about what I am buying. I have been to other websites where I had to have a minimum order to buy and yours do not and thats what I love about it and thats what keeps me coming back because you don't gouge the customers on shipping fees and handling fees and other fees. Keep up the great work!


from S.B., June 12, 2006:

I love your products. I can depend on you to send my items fast, and well packaged.Matter of fact, I am going to apply for the same product Insurance that you use. It took me a while to find someone reliable and reasonably priced, I am anticipating retiring in a few months....and can't wait to start making my very own 'Specialty soap Products.So far, everyone loves my 'Jewel-tone heart shaped pour boxes with complimentary guess soaps. OOPS!....Anne Marie is coming on Fox 5 at 10 am..GOTTA GO!


from L.E., June 5, 2006:

I have visited your website three or four times since someone turned me on to you. It is such a wonderful place and I have learned a great deal just by reading all of your ads for merchandise....My first batch is really still aging but should be ready in a week or so. I am 54 years old, disabled, retired and having a lot of fun. I hope my family is ready, like they were years ago, to try my soap like they were to eat all of my home canned fruit in the 70's.....


from D.J., in NY, June 2, 2006:

Nicole: You are the absolute BEST. I got my things today...which by the way are so awesome...I didnt realize that I had ordered so many things. There really really great. Also, thank you for the samples. I look forward to using your company in the future....


from P.S., in MI, May 26, 2006:

I would like to thank you for your quick turn around on all of the orders I have placed with Brambleberry. I order from many different companies for the products that I use for myself and my business. Brambleberry has the best turn-around time of any so far.


from K.L., May 22, 2006:

Much praise to Anne-Marie. I attended the Handcrafted Soapmakers Guild Conference in Portland 2 weeks ago. Anne-Marie was great. Also, thank you for the freebies you were giving out at the conference. I only had time to get the Suspending Liquid Soap and I love it.


from E.T., May 22, 2006:

I am very pleased with your lavender fragrance oil. Can't keep the soap I make on hand.It is my biggest seller.


from B.M., in Guam, May 17, 2006:

I just received the Passionfruit Papaya FO this morning and we have already soaped it. It is absolutely fantastic! We made of batch of white MP which had 1 tbsp coconut oil per pound and dyed it Tropical Orange. We hope that it will be a good seller for us. Since we live in the tropics, tropical scented soaps sell better for us than the tradional scents sold in the States. I am very pleased with your products and your service.


from L.L., in TN, May 15, 2006:

Thank you so much! I received my order this morning:) I just wanted you and your staff to know that I am a very happy customer. Thank you very much for your wonderful service and quality products. I love my new hobby!


from N.V., in Puerto Rico, May 11, 2006:

I love the Passionfruit Papaya! It works great on CP and the fragrance is delicious! My customers are very pleased with it, and so is my pocket!


from E.R., in OR, May 10, 2006:

Thank you and your staff for such great products and service.


from N.S., in FL, May 9, 2006:

Break the Rules Soap. I must tell you,THANK YOU. I made this soap, and by the way this is the first soap I ever made, other than M&P. It came out wonderful. I even re batched half of it and added ground luffa to it. This is the most wonderful exfoliating moisturizing bar I have ever used. Thanks so much for giving me the courage to make soap. And the best soap I have ever use. GREAT BIG Thanks.


from D.F., in RI, May 9, 2006:

I just received my order! Wow! I am sooo impressed. This is my first order from BB and I can tell you right now, you have yourself a new dedicated customer. The moroccan fig is TO DIE FOR! I'm kicking myself because it was the smallest bottle I ordered! Oh and thank you for the free sample. That was so sweet of you! Carry on, great stuff! awesome, awesome, awesome!


from D.S., May 8, 2006:

Praise for your sliding soap boxes!! They are the perfect packaging. I love them. And, my husband and I praise your Goat's Milk Soap. It's awesome.


from P.G., April 27, 2006:

I absolutely love your products and use them on a regular basis. I thoroughly enjoy the soap making process and the melt and pour bases that you sell are of excellent quality. I am a director of Therapeutic Recreation and an Alzheimer's Practitioner. It's a high pressure and stressful occupation. Soap making has really helped me to unwind. I'd be lost without it. Don't change a thing about your products and give your customer service people a pat on the back. They are all so helpful, knowledgeable and easy to talk to.


from C.W., April 18, 2006:

I wanted to thank you for getting another bottle of Aloe out to me so quickly. My bottle I ordered was damaged during shipment, I was truly amazed when the bottle was replaced and so quickly. It was priority mailed to me and I got it two days later. I am so grateful for your wonderfull service and your quick response to my broken aloe bottle. Thanks for everything.


from L.H., April 18, 2006:

Thanks Amber, I always seem to mess up my order with you guys....Good news is I love everything I've received from your company.....Thanks to your products and all the information you have on your site, I am grateful for not only resolving my own skin problems but being able to help others who suffered like I have. The commercial cosmetics industry has done a huge injustice to people and I'm glad that companies like yours exist. Thanks!


from D.W., in Alabama April 13, 2006:

I received my colorants today from Norman and the order was perfect. Norman always gets everything absolutely perfect when I order and gets them out quickly, so this is just a big THANK YOU to Norman!


from J.M., April 12, 2006:

Just want you to know I really love the the fragances I have got from you! Looking forward to getting more.


from J.B., April 5, 2006:

You guys are making it so hard to stay a natural soap maker. I have been making/selling natural soaps fulltime for 7 years--I got bored and wanted to play a bit, so bought some of your fragrance oils, figuring I would be right back to essential oils in no time. Your fragrance oils are so GOOD! I just used the sample of Sea Moss fo in some Earth Day sea turtle bath bombs---it smells amazing! Phenomenal work, Brambleberry, from someone who's head has been in a soap pot for a very long time!!


from R.H., April 3, 2006:

Thank you so much for having such great quality products. My grandaughter and I made lotion sticks this weekend and we love them!! My business is really starting to take off and I thank you again for the great quality and easy to follow directions.


from J.B., in Australia, March 31, 2006:

The Passionfruit Papaya is selling a treat for us, and will be a standard stock item. I had thought it would sell well in Australia, and it hasn't let us down. Absolutely amazing in Lotions, butters and creams, good in CP too - no seizing. One of the most requested FO's during our workshops. I've not had a single sniffer turn up their nose!


from S.G., in RI, March 30, 2006:

Brambleberry was the first company I bought from when I started making soap 5 years ago. Oatmeal, Milk & Honey is the best. I have saved some of those first bars and they still smell great.


from M.G., March 29, 2006:

Hi Brambleberry people! I just want to say THANK YOU and I love you guys! I just noticed the FedEx notification, you are so FAST! And I appreciate it because I am moving some lotion bars out the door and need the ingredients! Thank you again, I enjoy doing business with you!


from Shani, in CA, March 28, 2006:

I just needed to take a moment to thank Bramble Berry and its associates. I am very worried about ordering on line without a personal referral. I took a chance with you all and could not be happier. The products are everything you say and more. The packaging is done with care. I have placed 3 orders with you and am very happy with each. I have emailed a few questions to you and always received a prompt and helpful response. What else can I say? Thank you very much for everything. What an awesome company!!!


from K.N., March 27, 2006:

I thought I would let you know that I used your Heather and Hyacinth FO in both soy wax and J50 at 1.5 pp. Both the cold and hot throw are amazing. This is a great candle scent for spring.


from L.P., March 14, 2006:

I am so thrilled. I received my order of a variety of scents today -- and they all smell WONDERFUL. I was seriously determined that if half of the scents were usable, I would have gotten my money's worth (I'm very picky), but scent after scent was just incredible! Thank you so much.


from S.C., March 14, 2006:

I love this web site. I could shop all day. the service is fantastic. The scents I orderedsmell wonderful in my cold process soap. Can't say enough good! Thank You.


from J.S., in FL, March 10, 2006:

I have to take my hat off to you. Your company has been a rock for us. We are an up and coming company and all of the products I have bought from you have been consistant and fabulous. Your pink grapefruit fragrance oil is used in my products and it is everyone's favorite scent. We call it the infamous, "Pink Grapefruit". Original, yes?


from S.B., March 3, 2006:

Thank-you, thank-you, thank-you! My order was WONDERFUL! It arrived in record time, especially considering I'm way up here in Canada! The scents were WONDERFUL and the sample was a nice touch! The clear glycerin is crystal clear and just by pouring and using it I can tell what great quality it is. With exchange rate, shipping and taxes I still got a great price buying from you guys and amazing quality! You can quote me on this if you want! Brambleberry products are amazing and I will certainly be purchasing more soon! Thank-you!


from E.V., March 1, 2006:

I would like to say as a past, present and future customer, the Nag Champa is the most wonderful fragrance I've ever received to this date! I'm sure it will be a huge seller and I can't wait for my next order! Thanks again!


from C.D., February 25, 2006:

I just wanted to say that I rec'd my order today and first off - Norman in your customer service area was wonderful when I left a message at your company yesterday, he e-mailed me back right away and was very helpful and second, I am very impressed with not only your products but your packaging!!! For me, 98% of the time I buy things for what they look like rather then what they are, and your products are packaged so professionaly and simply pretty that I would by them in a store just cause! Finally I would like to say that due to your impecable customer service, you can bet your berries I will be returning soon to purchase more of your products!


from C.P., February 19, 2006:

Just recieved my latest order and once again I had to let you know how positively thrilled I was. It's like Christmas for me. The quality of your products are outstanding and I really love the little personel touches like the handwritten thankyou.Wonderful customer care! The replacement mold for the one that was out of stock was perfect and your free sample of fragrance oil was exactly the kind of oils I am collecting. How did you know so soon? Any way thank you so much.


from S.K. in WA, January 21, 2006:

To everyone at Bramble Berry I would like to say thank you so much for all of your help and hard work!!! I just received my first order and I felt like a kid in a candy shop. My order was small, but it felt incredible. The last time I felt that way was when I worked for The Body Shop and when I went to school at the Aveda Institute. Only this time it was knowing it's for my business and I cannot thank you enough!! I have sent numerous emails and Anne-Marie you have been extremely helpful. When I opened my box there was a wonderful thank you as well as samples of fragrances. That was awesome! Thanks and I will definitely be ordering again.


from V.G. in Iowa, January 24, 2006:

Yesterday I received my most recent order from you. I want you to know that I have ordered from many other places that sell soap making supplies and I find the quality of your products is by far the best I have found. When you say clear melt & pour it IS Crystal clear not yellow-clear. Your molds are inexpensive and better quality than most I have bought elsewhere and the other products you sell I find are also of better quality yet are also still reasonably priced. Since I operate out of my home and don't have room to store allot of product, I Love the fact that I can order any amount of product and there is no dollar limit, so that way if want only 1 EO or FO, I can buy only one.....


from B.S., January 22, 2006:

Your products and customer service are superlative, and your scents are out of this world. I am an essential oils kind of gal, but your fragrance oils are such high quality I'm finding I enjoy them as well. I have been mixing the EO & FO's like crazy. In particular I am wild about your Almond Biscotti (FO) with Litsea Cubeba (EO) and a touch of Vanilla Vanilla (FO). It's the perfect lemon cookie. So yummy. And, I love mixing your Ginger Lime (FO) with Lavendar (EO). It's such a clean, fresh mix. I received my order yesterday. This is my first time ever making soap, and already I've placed a second order. I'm so thankful that a friend of mine was using your products for her small business and led me to your website. I can't imagine going anywhere else.


from S.K., January 20, 2006:

To everyone at Bramble Berry I would like to say thank you so much for all of your help and hard work!!! I just received my first order and I felt like a kid in a candy shop. My order was small, but it felt incredible. The last time I felt that way was when I worked for The Body Shop and when I went to school at the Aveda Institute. Only this time it was knowing it's for my business and I cannot thank you enough!! I have sent numerous emails and Anne-Marie you have been extremely helpful. When I opened my box there was a wonderful thank you as well as samples of fragrances. That was awesome! Thanks and I will definitely be ordering again.


from S.C. in NE, January 18, 2006:

My last Brambleberry order just arrived and I wanted to drop you a line and let you know how much I appreciate your always great products and service! The two fragrances I purchased are divine, and going into soap this weekend, and you just can't beat your price on the Milky Way molds. I just wish I had a need to order more (and more often LOL)! Keep up the great work!


from J.C. in WA, January 11, 2006:

I just have a moment but I wanted to tell you that Blackberry Sage I purchased from you was a BIG hit during the holiday rush. Used it for soap, and it was # 2 seller after Milk/Honey. We had about 15 scents out during December, sold roughly 700 bars, and probably 75 of those were the Blackberry Sage!!!


from K.H., January 7, 2006:

We received our products today,and we had to write you to tell you that we are so very impressed with your products! They are so wonderful and we are so thankful to God for him leading us to your website. It is my prayer that your business will continue to prosper in this year and beyond. I have looked over your website and many others which offer similar products, but there is something so special about your company that sets you apart from the others. From your website, we get the first impression that you actually care about your customers and you want them to succeed and that you are willing to do all that you can to help everyone from the new businessperson to the seasoned professional. God bless you and all that work for your company as well as your customers.


from D.R., January 5, 2006:

Thank you so much! my order just arrived and is everything I have come to expect from your great team.


from M.G., January 4, 2006:

I made a batch of lotion bars tonight for the family Christmas party tomorrow...they turned out great!!!! They are gorgeous (can I say that?)!!! Oatmeal Milk & Honey with gold mica (no color) and a Red Tea with spiced apple coloring and mica. I'm promoting them as "Healing Heel Sticks"...I used mine all year long and now I need a new one. Thanks for all your great products, customer service and running such a great operation!! Best to you in 2006!




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