I was so excited to try these lip balm tubes because they are the best price around and had such great reviews, but was disappointed to find they are poor quality compared to the ones I ordered from somewhere else. After filling my tubes, one of them wouldn't twist up at all and several of them twist up, but then won't twist back down unless I apply pressure on them from the top. The twisting mechanism isn't as smooth either. Even though they are cheaper, I felt like with all the lip balms I had to throw out, it wasn't worth it in the end.
Reply from Bramble Berry
Hi Serena! I'm sorry this product wasn't your favorite. We've found it works well for lip balm, as seen in this Making Lip Balm Soap Queen TV episode. Adding more soft oils to your recipe, like sweet almond oil, may help them twist up easier. I'll be emailing you personally to resolve this issue!