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Allergy issues

I bought this because I love caramel. It performed in my recipe fine but does not smell like caramel at all. I also had an allergic reaction to it, I'm allergic to artificial maple. They refuse to tell me what it is made with so now I am out the money for it as I can't even make products with it. They should disclose what is in these products instead of trying to keep their "trade secrets" I have never had such a bad reaction before. Be cautious if you have any type of allergies.

Tina from Bramble Berry replies...
Hi Brenda! I'm sorry you had an allergic reaction. Though we don't have access to the exact ingredients, we are able to send out the EU Allergen Documents which list the common allergens included in the product. Customer service has contacted you directly with those documents.

Caramel Flavor

I used this flavor in lip balm with a sweetener, I added the amounts suggested and in my batch it failed. I made it again in case of miscalculations and it turned out the same. Wasted 2 batches of oils and wax. Bummed, was looking forward to a wonderful caramel flavor! I will have to try another one.

Kelsey from Bramble Berry replies...
Hi Amber! I'm sorry this flavor oil wasn't your favorite. We love the buttery rich scent our Caramel Flavor Oil gives lip balms. If you're looking for other foodie flavors, you may like Chocolate Orange Truffle Flavor Oil, Buttercreme Flavor Oil, or Cotton Candy Flavor Oil - Unsweetened . Customer service has contacted you directly to help troubleshoot!