Reply from Bramble Berry
Hi Pamela! I'm so sorry you're having trouble removing your soap from this mold. It can be tricky to unmold, especially with cold process soap! Having a hard soap recipe when using this mold is really key. I would recommend using Sodium Lactate to help harden up your recipe to make it easier to unmold! Another trick to unmolding is to somewhat twist the mold, this will break the airlock. Then wiggle the soap out by using your thumbs to push it upwards. I will email you personally to help troubleshoot!