Your privacy is important to us. This policy includes information about how we collect, use, protect, or otherwise handle your Personally Identifiable Information (PII) on this website.
Visitor information
What personal information do we collect from the people who visit our blog, website, or app?
- Your name
- Email address
- Mailing address
- Phone number
- Credit card information
- Demographic information
- Other details to help you with your experience
When do we collect information?
- When you place an order.
- Interact with us on social media.
- Subscribe to a newsletter.
- Sign up for contests, surveys, quizzes, pop-ups, etc.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other site features in the following ways:- To improve our website to make it easier to use.
- To give you a better customer service experience.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To potentially post your responses from post-delivery surveys on consumer review websites.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities so your visit is as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and it's only accessible by a limited number of people. They have special access rights and they're required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and they're not stored or processed on our servers.
Third Party Disclosure
We don't sell, trade, or otherwise transfer to outside parties your personally-identifiable information unless we provide you with advance notice. This doesn't include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety.Third party links
We don't include or offer third-party products or services on our website. We have implemented the following:• Demographics and interests reporting
Third-party vendors like Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. You can also opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States that operates websites collecting personally-identifiable information from California consumers to post a conspicuous privacy policy on its website stating the exact information being collected, those individuals with whom it is being shared, and to comply with this policy. Learn more here.According to CalOPPA we agree to the following:
Users can visit our site anonymouslyOnce this privacy policy is created, we will add a link to it on our website.
Our Privacy Policy link includes the word 'Privacy,' and it can be easily be found.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By logging into their account
• By chatting with us or emailing [email protected]
How does our site handle Do Not Track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.Does our site allow third party behavioral tracking?
We don't allow third party behavioral tracking.COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule. It spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and spells out tough penalties for violations.We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• We do not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
General Data Protection Regulation (GDPR)
The GDPR requires businesses to protect the personal data and privacy of European Union citizens for transactions that occur within EU member states. It also regulates exportation of personal data outside the EU.If the GDPR applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
These rights are subject to certain rules around when you can exercise them. Learn more about the GDPR here.
Mobile Terms & Conditions
Bramble Berry offers its customers mobile alerts regarding sale promotions, event
information, product launch announcements, cart reminders, back in stock alerts, price
drop alerts, low inventory alerts by SMS message (the "Service") on 62454. By
participating in the Service, you are agreeing to these Terms and to the Privacy Policy.
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to
agree to these terms and conditions. You may not enroll if you are under 18 years
old. Before the Service starts, you will need to agree to these Terms. Bramble Berry
reserves the right to stop offering the Service at any time with or without notice.
By opting into the Service, you:
A. Authorize Bramble Berry to send recurring automated text messages to the mobile phone number associated with your opt-in (ie, the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
B. Acknowledge that you do not have to agree to receive messages as a condition
of purchase.
C. Confirm that you are the subscriber to the relevant phone number or that you are
the customary user of that number on a family or business plan and that you are
authorized to opt in.
D. Consent to the use of an electronic record to document your opt-in. To request a
free paper or email copy of the opt-in or to update our records with your contact
information, please contact customer service at 877-627-7883 or
https://www.brambleberry.com/contactus. To view and retain an electronic copy of
these Terms or the rest of your opt-in, you will need (i) a device (such as a computer
or mobile phone) with Internet access, and (ii) and either a printer or storage space
on such device. For an email copy, you'll also need an email account you can
access from the device, along with a browser or other software that can display the
emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 62454, your message frequency
may vary. You may receive alerts about:
A. Sale promotions
B. Event information
C. Product launch announcements
D. Cart reminders
E. Back in stock alerts
F. Price drop alerts
G. Low inventory alerts
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your
wireless carrier or contact your wireless carrier to determine your phone's pricing plan
and the charges for sending and receiving text messages. You acknowledge that you
are responsible for any message, data or other charges incurred (usage, subscription,
etc.) as a result of using the Service.
Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile,
U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and
other smaller regional carriers. The Service may not be available on all wireless
carriers. Bramble Berry may add or remove any wireless carrier from the Service at any
time without notice. Bramble Berry and mobile carriers are not responsible for any
undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Bramble Berry, text the word STOP to 62454 any time or reply STOP to any of the text messages you have received from Bramble Berry. This is the exclusive method for opting out. After texting STOP to 62454, you will receive one additional message confirming that your request has been processed.
Questions
You can text HELP for help at any time to 62454. This will provide you with a phone
number and URL to customer service (877-627-7883 or
https://www.brambleberry.com/contactus). You can also contact us at Bramble Berry,
2138 Humboldt St., Bellingham, WA 98225.
Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.
Cookies
Bramble Berry uses cookies to collect information around abandoned shopping carts. A cart is
considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered
abandoned, an SMS message will be sent as a reminder.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.brambleberry.com
2138 Humboldt Street, Bellingham WA 98225
[email protected]
360.734.8278