Product Reviews

Average Review:

Showing 1 - 5 of 65 Reviews:

 

Verified Purchase
Annabubbles
9/10/2017
To Much Dust

I agree with other reviews that the dust is to much. I rated 3 stars because this lye certainly does what it is supposed to do. No problems with my soap when making my products, my sole complaint is the dust. I agree with another user that I would rather deal with the static cling than the dust. Love BB for all other products ... just not a big fan of this form of lye.


Verified Purchase
Cassandra
8/4/2017
There's a problem with this lye

For some reason, none of the soap that I have made with this lye is turning out right. Both batches were really really soft and took forever to harden. Same recipe that I have been using along with Energy fragrance which never gives an issue. Love your other products.

Tina from Bramble Berry replies...
Hi Cassandra! That is super strange that your soap is not turning out! We use this Sodium Hydroxide Lye in our soap lab all of the time without problem. Customer service has contacted you directly to help troubleshoot :-)


Verified Purchase
Edmonds
4/20/2017
Not buying this again.

Don't get me wrong, I'm a huge fan of Brambleberry and you are my go-to for almost everything soap related...but not sodium hydroxide anymore. I have kids and pets, and a husband, and though they are nowhere near my workspace, the cloud of f dust that mushrooms up when I try to gently pour out the lye is like nothing I have seen!!! All that dust is settling somewhere, and is much riskier than the electrostatic beads I am used to dealing with;

Tina from Bramble Berry replies...
Hi Denise! I'm sorry our lye isn't working out for you. We do prefer the large flake form ourselves but it can create some extra dust. We have never had a problem with that but if you are sensitive to it you can always wear a mask to reduce irritation.


Verified Purchase
Megan
4/13/2017
Way too dusty

Guys, you have got to do something about the dust content of this lye. Look at so many of the other reviews. I can see a very noticeable dust cloud rise up as I carefully pour my lye into a bowl. This doesn't happen when i buy from other company's who sell their lye in a bit of a larger flake form. Until this issue is addressed and fixed, I can't buy this product from you unless it's my last option. It's a hazard even with safely measures taken. Please work to fix this issue.

Tina from Bramble Berry replies...
Hi Megan! I'm sorry our flake form of lye was not for you! We prefer this form due to the reduced static cling, though you're right these flakes do make for more dust than the beads. We have not found the dust to be a safety risk when following proper lye precautions. Though if you find the dust particularly irritating you can also wear a dust or surgical mask while working with it to prevent breathing any in. For more information check out our Back to Basics: Lye Safety Guide blog post.


Verified Purchase
Alexandra-Tiny Bubbles Lovable Soaps, LLC
2/14/2017
What happened here?

I've been purchasing Sodium Hydroxide Lye flakes from you since 03/16 - my two last orders of this product (12/27 & 11/09) I was extremely disappointed when I opened the containers of Sodium Hydroxide Lye, this was NOT flakes at all, the product was extremely powdery and clumps of lye were inside the containers, not to mention all the powder that flew out of the containers as I was taking it out to weigh it on the scale in order to make our CP soaps. I hope that my next order is the correct product in flakes, if I receive the wrong product again, unfortunately I will return it. Someone really messed up on this one at your Purchasing Department and/or Quality Control, this was definitely NOT Sodium Hydroxide Lye in flakes.

Tina from Bramble Berry replies...
Hi Alexandra! I'm so sorry you had that experience! The Sodium Hydroxide Lye should be larger flakes (though they can create so dust powder) while the powder you describe almost seems like SLSA. It sounds more like you got the incorrect product to me so customer service has contacted you directly to resolve this issue :-)

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