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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • First of all - I received my package today from you. I am so thrilled and pleased with my order I can't even explain! You have a long time customer with me! ..... THANK YOU!!!

    K.S. 9/7/2007

  • Dear Anne Marie:
    I want to thank you for giving me a new lease on life. A few months ago I was just surfing the internet looking for a hobby, because that's what us grandmothers are supposed to do, right? Well, I came across some of your Soap Queen videos on Youtube and thought, "hey, I could do that." So I ordered some supplies and made soap :-) I was hooked! I ordered more supplies and made more soap and bath fizzies and butters and now I have actually turned my new hobby into a part-time job aside from my full time job working in an OB/Gyn office as an insurance specialist. I love what you've done and just wanted to say thank you so much.

    I've got so many orders from friends and friends of friends that when I get home, I go right to work on filling orders. I hope this keeps up and I can quit my "day" job and become and independent entrepreneur...lol (Doesn't hurt to dream does it?)

    Thanks again for all the joy you've brought to me. My husband is even excited about all the orders that I've had. He can't believe how so many women are interested in soap and bath products. 

    Today in the elevator at work, I had a brainstorm of an idea and just wanted to pass it along. Bath Bomb Easter Eggs! So on my way home, I stopped and picked up a bag of plastic easter eggs and used them as my molds and they turned out perfect! My brain never seems to shut down now.  I dream about different soaps and bath bombs and ways of adding to my product line. Thanks again!

    Kim 4/13/2011

  • I wanted to email you to let you know that I received the order I placed on January 15th today. Everything is great and Thank You So Much for the Sample of "Holiday Candy"!!! I LOVE IT! Actually I love all of the items I got!! I also wanted to Thank You for calling me and letting me know you had the "Cactus" Soap Mold that I have been looking everywhere for! You went out of your way by calling me to let me know you had it, and I really, really appreciate it alot!!! I will definitely be a return customer for a long time to come! I wish everyone online were as professional and courteous as you are!!

    C.B.in Texas 9/11/2007

  • I just wanted to let you know that it is so encouraging to see the "Soapers of the month" stories. I am on a tiny income and trying to start my own soapmaking /natural body care products business. It so encourages me to see "real people" like the woman you have on this month's story. I really appreciate it, it helps a lot.

    T.M. 9/9/2007

  • I like ordering from your site as you provide quick, efficient service, and if I have a question, you provide, indepth I might add, the answer until I understand it. Your fragrance oils are the best and truest to a fragrance that I have found.

    Will you start providing Designer Type Perfume Fragrances please, please, please??? I have ordered from another site with the poorest service I have ever encountered. I know there is a sizable market for these Designer Types as they are plentiful on various sites, but they are so expensive and have not found one where we can produce our own perfume, colognes except the site that can't be trusted to follow through with backorders or refunds.

    R.G. 9/7/2007

  • I have just ordered some stuff from your site to ship to Kuwait through Aramex (USA). I have got the package... and it was amazing! Thank you for truly great products.... cant wait for the next time to purchase from you.

    S.R. in Kuwait 9/7/2007

  • I received my order/package today. The package smelled so wonderful-I ripped it open like a big kid. Opening pacakges from your company is like opening a box of Craker Jacks...the sample scent is the prize! I received Sun Ripened Rasberry.. i love it. It reminds me of Kool Aid..that's a good thing where I come from! I placed an order yesterday for additional scents. I have a craft market on April 12th and I'm going to use your scents to make "pedicure products". I'm so excited..this is such a wonderful adventure. Thank you..peace and blessings.

    L.H. in California 9/11/2007

  • As someone who also buys (a small amount) of bulk oils from major suppliers I know what kind of job you have and commend you on the professionalism of your company! I have never bought a fragrance from you that has been less than top quality. Thank you.

    C.F. 9/9/2007

  • My order did arrive today and I truly appreciated the great service I received from Brambleberry. I can't wait to try out my thank you for the order sample of Matcha Tea.

    Thanks A Lot Brambleberry, I look forward to ordering from you in the future.

    Tangela 3/4/2009

  • You folks have great customer service, and I very much appreciate all of you.

    Alice 10/29/2012