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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • "I am so happy with all the information available on your site! I have made such wonderful things and am now introducing my family to the joys of making our own bath products! Keeping g the traditions alive is such an important part of my family. It is great that you are aiding in that."

    R.F. 2/19/2009

  • Thank you so much for your fast delivery. I was so suprised to find the sample of the sandalwood vanilla scent that you gave me. I must say that I absolutely *love* it and will be using it in everything I can. You can bet I'll be ordering more of it when I run out! (plus trying some of your other scents when I get a chance.) I am awe struck at the size of the chamile extract that I ordered! For starters around here I can't find it. Secondly, I was expecting a smaller bottle. If I bought a bottle that size of any oil or extract here I'd be looking at a six dollar ticket price minimum for a bottle half the size. I'v known about your site for a couple of years and had the itch for just as long to order but somehow couldn't bring myself to do so until a friend of mine praised you guys *highly*. Just let me say that you have won yourselves another loyal customer in me. There is very little that I need that you don't have. I will be placing more orders as soon as I can. Thank you very much!

    U.K. 9/6/2007

  • I just wanted to thank you for all your help. I email 3 wholesale suppliers and you were the only one to answer my questions. I have placed an order with you, and should my venture prove profitable, I will be ordering even more. All the links that you have supplied me with are also a great help.

    L.D. in Tennessee 9/9/2007

  • I just wanted to thank you for my latest order. I really appreciate the sampple that you included. The Black Amber and Lavender Fragrance Oil is not one that I'd normally consider purchasing, but it smells wonderful and I will definitely be buying it in the future.

    Jennifer 9/1/2012

  • Thank you so much for your awesome customer service!

    Tami 6/29/2012

  • "I love your Pineapple Cilantro Fragrance and beyond that, I love your customer service. Few businesses realize that whatever they sell, they are always, first and foremost, selling service. If they don't provide superlative service, the customers will go elsewhere. Bramble Berry is tops! Thank you!"

    J 2/19/2009

  • Hello Bramble Berry! I have been using supplies from your company since 2004. I love your fragrances. Tell Tina that she is still "boss" in my opinion and I love her for it!!

    Naomi 8/2/2012

  • I just wanted to let you know that I was so pleased with your customer service. I was so happy with your product, service and the 24-hour response time to my question! I have decided to do all my business with Bramble Berry!

    Leslie 10/28/2012

  • Just wanted to send a note thanking you. I received my birchwood mold this week and have already soaped in it. I really love it! Thank you for such wonderful service and the gift which came in very handy. I always enjoy doing business with you -- just wanted to let you know.

    M.K. in Virginia 9/11/2007

  • I am a new customer of Bramble Berry and I have to say that I LOVE your company! For all my soap making supplies, you have the widest variety at the lowest prices I have found on the web!! I got into this hobby to make Christmas presents for family and friends, and you have made it a most enjoyable experience...especially for someone who has very little money!!! Thanks so very much! You are wonderful!!!

    J.W. in Indiana 9/9/2007