Product Reviews

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Verified Purchase
Nicole
4/14/2016
First Cutter slot was not straight - Great Customer Service

When I first bought this soap cutter the slot was not perfectly straight - I wrote a review & Brambleberry went above and beyond to make it right - they re-looked at the slots in the cutters and sent me a brand new one that had been redesigned and tested. It took me a while to use the new cutter as I have been doing a bunch of Cold Process and using a multi cutter that my husband made. The new cutter Brambleberry sent is great. They corrected the problem, made sure it was right and sent me a new cutter :) It is great to know you are dealing with a company that goes above & beyond.

Terah from Bramble Berry replies...
Hi Nicole! Thanks for bringing this to our attention! The slot on this cutter should definitely not be off at all. It sounds like you received a less than perfect cutter. We’ll make sure that our mold makers hear about your experience with this product and we’ll be contacting you personally to help resolve this.


Verified Purchase
Rosa
5/26/2014
LOVE this cutter!

This cutter is great. I'm SO glad I picked it up. I do a lot of smaller pours, from 2 to 4 lb loafs, but also have a 5 lb and tall/skinny mold. I almost went with the smaller size, but am glad I decided on the larger cutter. All the smaller loafs fit in this fine- just push the long edge against one side and put the front of the loaf at your cutting line. (I penned a line on mine- it doesn't come marked.) My only issues at all was the my tall and skinny mold makes a loaf that is too tall for the cutter. After about two cuts, I figured out I could push my cutter blade in from the side and got nice cuts after that. Very versatile and well made.