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Verified Purchase

**Updated to add: I returned this and it was received by BB on October 8th. It is now the 22nd of October and I still have not received a refund. ** I hate leaving a bad review especially since customer service was so great (the item was not included in my order and they shipped me one immediately when the error was discovered.) But the fact is that this is a defective product. It cuts soap crooked. The adjustable presser is out of square and the cutting space is also crooked. It is not possible to cut a nice true squared off slice of soap. It was truly a waste of my money and time and Brambleberry's as well since they went out of their way to ship me the item at their expense.

Verified Purchase
Cuts Crooked

I have had the same experience as others. I was so excited to get this soap cutter. Luckily, I tried it out on several re-batch bars instead of on a CP batch. I tried everything to get it to cut straight, including placing a makeshift shim in the box. I could not get the item to cut at a 90 degree angle.

Verified Purchase
Works, but several non-90° angles on the one I received

I love Brambleberry and they are my favorite soap-supplier right now. I ordered this soap cutting box after using a miter box from a hardware store to cut all my soaps, but it wasn't very accurate. When I opened my package, I noticed that there were a few angled that simply were off. Not only this, but there is a gap between the sliding adustable wood part and the two sides of the box that measures about 1/4". This doesn't sound like a lot, but it makes it extremely difficult to line up the sliding portion of the box to be a perfect right angle. I guess I just expected a little higher quality for $40. No sure I would buy this again, unfortunately.

Chloe from Bramble Berry replies...
It sounds like you might have received a defective cutter. Customer service has contacted you directly to assist you.

Verified Purchase
Cuts a straight bar

I found it a little hard to adjust, but it does cut a straight bar of soap which I can't do by hand very easily. So for the money it is a nice cutter until I can afford a multi bar cutter.

Verified Purchase
Not as expected

It does work and cutts better than I am by hand. It is awkward to get the cut soap out. I wish I had just saved up to the be wire cutter I wanted.

Tina from Bramble Berry replies...
It sounds like you would prefer our Multi-Bar Cutter which does not have that same boxed in design.