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There should be some kind of instructions on how to remove the soap. Being that it is not silicone the soap does not pop out. I would have rather not received it in the package, then to receive it without instructions or the soap not being easily removed out of it. And there are no video online about removal from the type of material that it is made of. Only videos found are from the silicone molds. Very disappointing.

Reply from Bramble Berry
Hi Derrian! I'm sorry to hear that you are having trouble removing your soap from this mold. Sometimes the firm molds can be a little trickier, especially if you are making cold process. If it is melt and pour, I would recommend popping your soap into the freezer for about 10 minutes. This will help the soap to constrict slightly, making the airlock release easier :) Gently pull from the sides to release the airlock, and press firmly down with the palm of your hand to help release the soap.