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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I love your site!! Its very inspiring and very informative. Keep up the good work.

    Debra 3/31/2010
  • LOVE LOVE LOVE this scent and forgot to order it with my last order. My customers love it in my laundry soap! Thanks again BB-your stuff rocks!

    Jessica 3/30/2010
  • i want to thank you for your inspiring movies on youtube, i've started my own soap company in the netherlands and you are a big inspiration to me.

    thank you!

    Nienke 3/29/2010
  • I just placed my first order with Bramble Berry.  I poured over soaping blogs and the Soap Scent Review Board to choose vendors and scents and I was very impressed with the loyal following you've developed through quality products and solid customer service.  The vendor lists are huge, but there are 3 or so that really stand out when you read comments and reviews, and you are clearly one.  I'm not a pro-just soap for fun and give my product to family and friends, so I try to be very frugal when spending money on my hobby.  I thought you'd want to know what an easy choice using Bramble Berry was.

    Amy 3/26/2010
  • Hi Anne Marie. I just visited the website and I had to tell you it is awesome. I love how easy it is to find stuff. Awesome new site.

    Jane 3/24/2010
  • I love the samples-Thanks sooo much!

    Rebecca 3/24/2010
  • Hi, I just wanted to say I am very impressed with Bramble Berry's full line of melt and pour soups.  They put the store bought brands to shame.  I am proud to say as I re-establish a past cottage industry and bath and body business and wait for my stock to grow and harden, I will definately not feel bad at all about using them.  I think I will even suppliment my soap supply with them because I feel the ingredients are superb quality.  The basic soaps smell fantastic and pure and the lather is very good. I am super happy!  Thank you Bramble Berry I am a definate repeat customer for the future and best wishes on your business ventures...

    Kimberly 3/16/2010
  • have I told you lately how much I love you guys? You rock! So quick to ship and fix issues, should they arise, immediately. I really appreciate you.

    Cory 3/15/2010
  • Oh I can't tell you how awesome this ebook is!!!! I've been looking for info on how to color with pretty much all the things covered in that book :) As someone who's in the trial stages of possibly building this into a business I can't tell you how much I appreciate not having to make a hundred different batches to test for color! Yes I understand I will need to make some basic adjustments but this info just makes it so much easier!!!! WOOOHOOOOOOO!!!!! OMG I'll probably be up all night with this .Thanks so much for your time !
    Evelyn 3/15/2010
  • Quality products, fast shipping, fabulous tutorials...I even received an e-mail when a product was not up to your standards offering me replacement product at no cost. Kudos all the way!

    Linda 3/12/2010
  • I love the little note and complimentary gift in my first order. What a great way to say thank you :) Satisfied customer!

    Sarah 3/12/2010
  • This was a pleasure to shop at your store on line Thank you

    Frances 3/5/2010
  • I recently ordered & received your new Organic Body Butter base and I absolutely LOVE it!  It goes on smooth but not greasy, and moisturizes so very well.  My skin doesn't get dry all day.  It also holds fragrance really well.  One of the best lotion bases I've tried.   I intend to order the gallon size in the next week or so.  Also, I love the ingredient list as well.  :)

    Sara 3/4/2010
  • thank you very much everything arrived. i will buy from you again.

    Melissa 3/3/2010
  • Just wanted to thank you guys for being so wonderful! I am so glad to have you guys as my supplier.

    Toni 3/3/2010
  • My order came super quick, faster than I thought I'd receive it. The combination of your base and Debbies jar scents have helped me create the best smelling soap I've made to date. I've received many compliments on them and have been asked when I'm making more. Needless to say, I will be placing another exact order very soon. Oh, I got Debbies(SOAPYLOVE) Candy Jar Fragrances and the Delectable Desserts fragrances, and your 25lbs bulk clear soap base. Can I send you samples to the address that is on my package "Bramble Berry 2138 Humbolt Street, Bellingham, Wa 98225"?? I really enjoyed working with the base and love the creaminess. I think next I'll be trying the Aloe Vera and the Hemp bases. I'm really excited about working again with your products and sending you some of what I've created so far. Please let me know if this is the correct address to send them to you.

    Karina 3/2/2010
  • I am very impressed with your new ordering on line system ...or at least new
    to me.  Now it is so easy to order or reorder and tract packages.  You
    do very nice work, and have lovely products, thank you.

    Jeanne 2/28/2010
  • I just wanted to thank you for all the help you have given me.  All your videos and tutorials served as an inspiration for me to start my own business 5 months ago.  Currently I am just doing local sales, but I am planning to start a website soon.  My husband is currently deployed in Afghanistan, I am a mother of a 7 year old boy and a 17 month old girl and soaping has become a passion for me.  I can be up until 3am in the morining creating wonderful soaps and not even realize it.  I am doing both cold process and MP soap. 
    I don't want to take much of your time, but again Thank You for all you do.
    Have a great day and a wonderful week.
    Melissa 2/28/2010
  • I just wanted to let you know that your company is the best. I can order from you and know that I will get great quality products without worring about what I will get and that if I have any problems you have the best customer service.Thanks for making my soaping experience wonderful!

    Annette 2/19/2010
  • So glad to see you are still in business-have been out of soaping for awhile but am back! Great molds!

    Karla 2/19/2010
  • I recieved my order today and would like to take this time to compliment on how nicely every item was packaged and presented inside the box. Thank you for the care that went into every part of this order. I look forward to continuing to make all fragrance and supplie purchase's from Bramble Berry only.

    Natasha 2/19/2010
  • I just wanted to say that I'm very happy! I got my order of fragrances, witch hazel and citric acid in the mail-- and it made me absolutely giddy when I realized that there was a little sample tucked in there with the packing peanuts. The Champagne scent is quite an interesting one!!

    Thank you so much for shipping in a timely fashion, and for making sure that my order got here right on time. The only suggestion I have is that when you send one of the awesome little samples, be sure that the customer knows it's in there... I almost missed it, and would've cried if I realized that I'd accidentally tossed it out with the foam bits!!

    Thank you again!!

    Georgette 2/10/2010
  • ...You guys (and gals) are such a pleasure to work with. :]

    Jason 2/8/2010
  • Thanks so much for your fantastic customer service!

    Elisabeth 2/7/2010
  • you guys rock!!!!!

    Erin 2/6/2010