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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • Recently placed an order and just received it today. I'm impressed. Will continue to order from your store.

    Amelia 10/16/2012
  • Thanks for the excellent customer service!

    Shirley 10/15/2012
  • I've just placed my first two orders through Bramble, and I want to say that the customer service that I received today was superb! I look very forward to purchasing more in the future.

    Shari 10/15/2012
  • I just received my order and I want to thank everyone at your company for everything you do. I think my next purchase will be your liquid soap kit. I have learned so much from your company's videos and blogs that I am very comfortable with my soapmaking skills. Thanks again.

    Janice 10/15/2012
  • Just wanted to drop a quick line to let you know how pleased I was with my recent order.  Your customer service is top-notch.  You "get it"!  I'm new to soap making and made my first 3, yes..3 batches this weekend.  They all came out absolutely perfect and I'm HOOKED!!!  I must also tell you I had the tutorials running the entire time I was making my first batch :) At first I was a bit hesitant to order due to shipping costs (from west coast to east coast), but in the end it was well worth it.  I'll never stray from Bramble Berry!  I've looked at other sites, even added items to my shopping cart but I just couldn't do it!  Thanks Bramble Berry folks!  I wish you much great success!

    Virginia 10/14/2012
  • I have been very happy with the items I have ordered and the service is exceptional.

    Susan 10/12/2012
  • Thank you so much for everything,  you guys are awesome and inspiring!

    Bethany 10/9/2012
  • Not only do I love all of the wonderful ideas and the videos and all of that but above that I truly love that you all take the time to answer our questions and help us all that you can. This really is a one of the kind place and I wanted you all to know how much we all appreciate the participation from you guys! Thanks so much for being an above and beyond company!

    Jennifer 10/2/2012
  • Let me say thanks to all the wonderful persons who contribute to the delight of receiving a Bramble Berry box in the lovely island of Trinidad in the Caribbean. Let me also say how much I appreciate the friendly help whenever I send an e-mail or make a telephone call be it related to an order or as today in a soapmaking question. Thank you, it is truly a pleasure doing business with you

    Dedre 9/26/2012
  • I decided write a note to compliment you on the excellent customer service you have and the fair pricing you offer on all your products. You have a great variety of options as far as products but also on purchase sizes which is appreciated. 

    Anastasia 9/26/2012
  • Thank you Bramble Berry, you are the BEST!

    Steven 9/25/2012
  • A friend refered me to your site, and I just wanted to thank you, as I am so happy with your products! I have only just began my adventures in soap making, but I am having so much fun. Thank you so much for being so prompt and cost effective.

    Melody 9/21/2012
  • I want to give a big thank you to the behind-the-scenes workers at Bramble Berry, they do such an excellent job! When I receive a package from Bramble Berry it is always right, and is always an exciting event. Thank you to your staff and a big thank you to Anne-Marie for caring enough to employ such a good group!

    Shelley 9/20/2012
  • Bramble Berry customer service is the best!

    Leslee 9/18/2012
  • Thank you Bramble Berry for once again having great customer service. We found out today that one of our orders got damaged in shipping and we were really disappointed. But, one quick call and Bramble Berry and you all were already on top of things to make sure we got our order in a timely manner. This is one of the many reasons that we continue to order our supplies from you!

    Mike 9/17/2012
  • I just have to say how amazing your entire set up is at Bramble Berry - From your lovely forum with it's gracious and kind members to the delightful customer service and small personal touches with each order I have placed thus far and on to your high quality products - I am just in awe!  I cannot believe how long it took me to find you :)  Thank you so much for everything and please - PLEASE - don't ever change!

    Bobbie 9/15/2012
  • I received my products on time! And everything was intact as well.  I will be ordering again very soon!  I am in love with your products! So many options!

    Imani 9/14/2012
  • I received my products on time, and everything was great.  I will be ordering again very soon and I am in love with your products, so many fun options!

    Imani 9/14/2012
  • I just wanted to tell you how awesome your customer service is. I had a small hiccup with an order and the customer service people were on it! Very friendly and helpful, you guys rock!

     

    Ashley 9/13/2012
  • Love your store. Thank you for the fun and wonderful products. We're having fun making soap and you're making it easy and wonderful. 

    Allyssa 9/8/2012
  • I appreciate all the hard work that everyone does at Bramble Berry! Especially the fact that you ship internationally. 

    Lora 9/7/2012
  • I just want to send a huge thank you to Carla and Tina in Customer Service for all their hard work. Bramble Berry is the best! 

    Teri 9/6/2012
  • Thanks to Carla and all the folks working there for great customer service. It is appreciated!

    Stan 9/5/2012
  • The personal attention is what keeps us coming back! We love Bramble Berry!

    Deb 9/5/2012
  •  I received my order today and everything was perfect. You guys are awesome!

    Patricia 9/5/2012