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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I just wanted to say its so great how you help your customers, you guys are simply amazing!


    Sherri 6/14/2012
  • I read your story about how Bramble Berry got started and your perseverance Anne-Marie, and I am very inspired by you. My husband also read it and agreed that Bramble Berry is the place I need to continue supporting. Thank you!

    Stephenie 6/12/2012
  • Thank you Bramble Berry team, you all rock! 

    Rose 6/12/2012
  • Tina was so helpful and answered all of my questions, she makes you guys look so good!

    Anonymous 6/11/2012

    Thanks for the wonderful product line and outstanding customer service!


    Donna 6/9/2012
  • Thanks to Bramble Berry for yet another shining example of how customer service should always be. You guys rock!

    Susan 6/8/2012
  • I have been blown away with the customer service you give, you have such a great team! I’ve only placed one order with you but it won’t be my last! I wish you continued success!!

    Bonnie 6/6/2012
  • Everything you post helps. Your site is the most wonderful one I've every used. Your feedback is so timely and has given me more confidence to go forward with my soaping adventures. I cannot thank you enough!

    Mary Ann 6/6/2012
  • My package came in the mail today! I feel like a little kid on Christmas morning. I LOVE Bramble Berry!

    Marth 6/6/2012
  • I've been looking everywhere for an inexpensive, good quality soap base. The only place I can find one is Bramble Berry's flat rate shipping bases. They work wonderful and the price is great. :)

    Amanda 6/5/2012
  • I just wanted to say a huge thank you to the Bramble Berry Team, and especially to Anne-Marie for all her wonderful tutorials. I had my first craft show this last weekend and received lots of compliments and orders since the show. I owe it all to your wonderful staff and excellent teaching! Thank you for being you and your generosity.

    Misty 6/5/2012
  • A huge thank you to the customer service team at Bramble Berry! Thanks for helping to get my order to me. You guys are awesome, the entire BB staff is awesome!

    Renee 6/5/2012
  • I just want to say I LOVE your website and ALL your YouTube videos! They are so informative and all your products are affordable. I wish I would have found you guys earlier in my soap making! My next purchase and all from now on will be through! I live in Everett and it makes it it even that much more special that you are semi-local! THANK YOU SO MUCH! :-)

    Candace 6/5/2012
  • Thank you for this shipment, it arrived in New Zealand today! Thanks to SoapQueen TV and your products!

    Sally 6/5/2012
  • I really do have to take the time to say your products are high quality, and I recommend your company to family and friends who are interested in soap making. I love that I can trust your site always to have unique and safe products -- Thank You!

    Brian 6/4/2012
  • Bramble Berry has the best customer service! 

    Amanda 6/4/2012
  • Thank you so much, I love Bramble Berry! I buy everything I need or want from you!

    Debbie 6/4/2012
  • Thank you for always providing excellent products at great prices!

    Amanda 6/2/2012
  • I placed my first order with you today! I can't wait to get it!! Many thanks to Becky for being amazing and answering all the questions I've thrown at her!

    Bonnie 6/2/2012
  • I received two packages from you that were handled with utmost care, as evident by your packaging methods.  I'm a novice soap maker and it was like Christmas opening those boxes!  Thanks so much for your fine products and care in packing.  I will be a repeat customer!

    April 6/2/2012
  • Love you guys!

    Rhonda 6/1/2012
  • I got my order a few days ago and I gotta tell you guys, I was so impressed with the quality. The glass bottles were labeled nicely and all your products were as wonderful as the packaging. The coloring worked perfectly in my soap and the fragrances seemed much truer than other versions I've gotten from other online suppliers. I will definitely order again. And the little sample bottle was unexpected and I loved it. It was enough fragrance to actually USE in a small batch of soap! I thought that was great! Good prices too.

    Michael 5/31/2012
  • I just want to say that I've done my online homework and I haven't come across another company that offers the same quality products for the price. Also the information that you share to all of us soapers is above and beyond! And I want you to know that I appreciate it. You do all in your knowledge and power to help make us successful.

    Lona 5/30/2012
  • You guys are fantastic, I just can't say it enough!

    Roy 5/29/2012
  • Thank you for the excellent customer service you provide. Everyone we have dealt with has been friendly and so helpful. I'd love to move to Bellingham and work with you! Thank you for all your tips and techniques that you share with us. My husband and I are having a riot making soap and lip balms. Your products are such high quality and priced to make it easy for us to try new things.

    Joyce 5/28/2012