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Customer Testimonials

Customer service and satisfaction is top priority at Bramble Berry. Here are some comments from the many happy soap makers who purchase Bramble Berry products. Thank you all for your patronage!

Questions or comments? We'd love to hear from you! Write to us here.

  • I just want you guys to know that I am so happy with the melt & pour soaps, lotions, and all the products I have received. I have just started my bath and body business and my customers love everything I have made so far. I look forward to many orders in the near future.

    Phyllis L. from North Carolina 2/20/2013
  • I just wanted to express to you what a treat it was to stumble across your videos and the site for Bramble Berry. Absolutely a fan, thank you for your wonderful service to those that wish to learn.

    Erica D. from Florida 2/19/2013
  • Everything I order from you is so fabulous, and so is your service!

    Elizabeth from New Mexico 2/19/2013
  • I got a sample of Vetyver Fragrance Oil with my last order of Bentonite Clay and used them in shaving soap for my grandpa, dad, and boyfriend. They LOVED it! Hardly a shave goes by that I don't hear about the awesome vetyver scent and noticeable reduction of irritation after shaving due to the extra slip the clay provides. Thanks for providing quality products to help make my men happy!

    Mara from Florida 2/19/2013
  • I just received my first package and everything is so nicely wrapped and the sample size bottle is a really nice size. I plan to do all my shopping with you, I have definitely found the right company.

    Michelle from North Carolina 2/12/2013
  • The scents are amazing, your customer service top and the speed of delivery!

    Manuela N. 2/7/2013
  • Thank you for all the hard work by your team to get orders out so quickly and such wonderful customer service!

    Kathy V. 2/6/2013
  • Bramble Berry is awesome for soapmakers whether they be they new or experienced.

    Charlene C. 2/4/2013
  • I love Bramble Berry! So excited to get more Beau Brummel and to try out some new molds! Thanks for the wonderful products and wonderful Customer Service at Bramble Berry!

    Kelley 2/3/2013
  • Bramble Berry is my favorite company to do business with. You guys are just so great! I have been ordering products from you for almost for one year. I am so happy I found Bramble Berry. I just love all your products and someone always answers my email so quickly. I truly love do business with all of you. You guys are the best.

    Cynthia C. 2/1/2013
  • Thanks for your excellent customer service, I cannot wait to get soaping with all of my new scents.


    Denise S. 1/31/2013
  • I recieved your Crisp Apple Rose fragrance sample and made a small batch of soap with it to take to a craft show last week......people LOVED it. I sold all but one bar of soap I had made! It's really a delightful scent, I'll be ordering more. Thanks for the sample!

    Deb K. 1/29/2013
  • I just want to say thank you to Bramble Berry my #1 supplier and the best place on earth as far as customer service. Your blogs, responses and just sheer joy of soaping has motivated me to take my business to the next level and I am now in Whole Foods.

    Nadia 1/28/2013
  • I just wanted to say thank you to Bramble Berry my number one supplier and the best place on earth as far as customer service. Your blogs, responses and just sheer joy of soaping has motivated me to take my business to the next level.

    Tina 1/28/2013
  • I am so thankful for Brambleberry and Soap Queen and the products and resources they offer. It makes me very proud to purchase my supplies from such an incredible company that clearly has a mind for giving back.

    Debbie W. 1/26/2013
  • You guys rock with your great attention to the details!

    Gillian M. 1/25/2013
  • I recieved my two orders and I am so tickled. Your company is so wonderful, everything comes on time, is beautifully packed, is always larger than I expected, plus there's a free sample! How awesome is that!! I think you are a terrific company and will be ordering all my supplies from Bramble Berry! And thank you for all the Soap Queen videos and all the great tips.

    Elizabeth from New Mexico 1/25/2013
  • Bramble Berry made my day!  Iplaced an order at earlier this morning and have already received a note that it's already shipping. Thank you Carla & the rest of Team Bramble Berry. 


    Carla 1/22/2013
  • You guys are always the best and so in tuned with customer service. I would never buy my lotion supplies elsewhere, you certainly set yourself up above the rest.



    Jodi G. 1/21/2013
  • I really love Bramble Berry -- everything about your company draws a person in and makes me feel like part of a circle of friends!

    Angie T. 1/16/2013
  • Thank you for your awesome products! I am fairly newly venturing into the soapmaking world. I recently purchased your melt and pour sampler package and am really pleased with the products! I am also waiting on a shipment with a lotion base and chapstick base and am eagerly awaiting it's arrival. I just wanted you to know how much we are enjoying your products. 

    Rachael D. 1/14/2013
  • After a couple years of soaping, I've found no better than Bramble Berry's 12 bar square and round silicone molds! They are especially fantastic in hot, humid climates. I've reordered these molds several times because I can't imagine soaping without them, but they never seem to wear out. The bars pop out so perfectly each time which makes for a consistent product.

    Sara K. 1/13/2013
  • Received my order today! I am so excited to get started using the new molds. Thank you for the prompt service, you get an A+ plus! 

    Wanda from Tennessee 1/7/2013
  • What a great company Brambleberry is! The staff has looked after me like family, and I love that.

    Heidi from Georgia 1/5/2013
  • I recently stumbled upon your website and just wanted to say thank you for all of the information! I learned so much about preservatives just from reading your post. It's difficult to find good information online and I found it here. Thank you so much, this is probably one of the best websites I have come across. 

    Tammy from Canada 1/3/2013