Product Reviews

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Showing 1 - 5 of 95 Reviews:

 

Verified Purchase
AA
5/23/2017
Beyond Disappointed

I use Energy fragrance oil in an annual specialty soap. I offer it once a year only, and it’s been a huge hit. I have customers who ask me for this fragrance year round, and the annual release is always highly anticipated. This year, I ordered the Energy fragrance oil as usual, and when it came it seemed different to me. I chalked it up to bad memory, my nose playing tricks on me, etc. I crossed my fingers, and went ahead and made my large batch of soap with 3% of this fo, as I always do. Just as soon as I poured my soap, I found an old, nearly empty bottle of Energy stashed away. Sure enough, it was exactly as I’d remembered and entirely different than the one I’d just soaped with. I understand that formulas change from time to time, for whatever reason. What I cannot comprehend is why the formula has been changed and your customers have not been informed. My customers, as well as yours, expect consistency - especially in something as specific as scent. This is the second fragrance that has changed without warning from Brambleberry. The first time, I let it slide, because it wasn’t a dramatic difference. I’ve lost all faith in a company I once trusted. Oh, and to add insult to injury - the drastically different fragrance is nearly imperceptible in the soap I just made. I would sooner write this one off as a loss than attempt to pass it off to my customers as the fragrance they’ve always loved.


Verified Purchase
Karla
5/19/2017
So Disappointed

Energy WAS my all-time favorite scent. But unfortunately not since they changed the formula. It has a strange smell in the bottle and my finished soap made with the strong recipe gave me almost zero scent in my soap. Maybe if I put my head in a plastic bag with the soap I might smell something. Tried showering with it. Nope. I feel I am just getting the run-around with customer service. If you change a formula ( and why in the world wo yuld you change Energy?) that much, you should give it a new name.

Tina from Bramble Berry replies...
Hi Karla! I'm sorry you were disappointed in this reformulation. We love the new Energy Fragrance Oil and did extensive testing to make sure the soap smelled as close to the original as possible after curing for 4-6 weeks. If you've recently made the soap, I would recommend waiting until it has fully cured before deciding if you like the scent. Otherwise, you can try blending it with a little extra citrus to give it more punch, like the Pink Grapefruit Fragrance Oil. Customer service has contacted you directly to help resolve this issue :-)


Verified Purchase
SC
5/16/2017
Okay

This fragrance is weird to me. I can't get past the fragrance OOB to even use it in a product. It has weird base notes that don't seem to compliment the citrus notes. Sadly, it seems hit or miss with BB fragrances. I have spent so much money ordering supplies and it seems as if the fragrances are getting worse on my sinuses. However, I will always praise BB for having superb customer service.

Tina from Bramble Berry replies...
Hi SC! I'm sorry you weren't crazy about this scent out of bottle! We love the interesting citrus blend with notes of fruit and floral of our Energy Fragrance Oil. If you're looking for more traditional citrus scents you may prefer Yuzu Cybilla Fragrance Oil, Pink Grapefruit Fragrance Oil, or Coconut Citrus Sorbet Fragrance Oil.


Verified Purchase
Jeyanthi
5/8/2017
Too sweet! Not popular!

Didn't like it...was sickeningly sweet, and fruity, but behaved well in CP Soap.

Tina from Bramble Berry replies...
Hi Jeyanthi! I'm sorry you found this fragrance too sweet! If you're looking for other less-sweet citruses you may prefer Pink Grapefruit Fragrance Oil, Lime Fragrance Oil, or even Grapefruit Essential Oil for a sharper note.


Verified Purchase
Kayla
4/27/2017
This Fragrance Is Amazing!

This is one of my best sellers. It's like a sweet Citrus, and this is a high quality fragrance, just like all of their fragrances. Highly recommend this product and this company!

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