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Worst daisy mold ever

I have been buying from BB for years and this mold is a mess. So disappointed. I called BB left a message regarding this mold and never got a return call. Which is odd because they always return calls. No matter which MP or CP soap I used the flowers would not pop out! I did all the tricks we soap makers use for them to pop. It took putting them in water for them to come out and then they were ruined. I tried two more times and the last round I had to cut the mold to get them out. Don't waste your money soap and time on this mold. Worst ever. All other molds I have purchased fromBB are great. This one broke the mold( excuse the pun ) If I were BB i d return it to its manufacturer

Terah from Bramble Berry replies...
Hi there! I'm sorry you were so disappointed in this mold. I will email you personally to resolve this issue.